Manager, Market Research And Consumer Insights
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About The Position
As the Manager of Market Research and Consumer Insights at Sephora, you will play a pivotal role in shaping the strategic direction of our marketing initiatives. This position requires exceptional communication skills and a proven track record of influencing business strategies effectively. You will be responsible for independently designing and managing research projects, navigating through ambiguity, and providing actionable insights that drive decision-making across the organization. Your ability to synthesize complex data into clear, compelling narratives will be essential in communicating findings to various stakeholders, including senior leadership. In this role, you will lead a team dedicated to understanding consumer behavior and market trends. You will utilize statistical packages such as SPSS, R, and STATA, along with survey programming tools like Decipher, Alchemer, and Qualtrics, to gather and analyze data. Familiarity with SAS is preferred. Your insights will not only inform marketing strategies but also enhance the overall customer experience at Sephora. You will be expected to travel for fieldwork as needed, ensuring that you gather firsthand insights from our diverse customer base. At Sephora, we pride ourselves on fostering a culture of learning and development. You will have access to personalized career plans and training opportunities that will help you evolve and build your skills. Our commitment to diversity and inclusion means that you will be part of a team that values different perspectives and backgrounds, contributing to a richer workplace environment. Join us in reimagining the future of beauty and empowering our customers to become the best versions of themselves.
