Manager, Market Operations
About The Position
JLL empowers you to shape a brighter way . Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. What this job involves: Lead office operations and administration as Market Operations Office Manager, where you'll provide leadership and supervision while implementing administrative systems, procedures, and policies. Working closely with Office Heads, you'll ensure smooth daily operations and coordinate efforts across Corporate Departments and associates to meet organizational goals. This role combines strategic oversight with hands-on management, requiring you to develop staff, manage budgets, and serve as the key liaison between the office and various corporate functions including HR, Accounting, Marketing, and IT. What your day-to-day will look like: Oversee and coordinate all office activities, facilitate day-to-day operations, and implement process improvements Prepare annual budget, make decisions on expenses within restrictions, and perform periodic expense analysis Develop administrative staff through training and supervision while ensuring company policies are followed Serve as office contact for HR (recruiting, onboarding, payroll), Accounting (invoices, expenses), and IT coordination Maintain vendor relationships, negotiate purchases, and manage office filing systems and off-site storage Participate in office planning with Office Heads and coordinate company-wide functions and industry events
Requirements
- 5+ years of previous office management experience
- Strong leadership skills and ability to communicate with all levels of the firm
- Excellent communication, organizational, and time-management skills
- Ability to work independently while maintaining team player attitude
- Intermediate working knowledge of Microsoft Office Suite (Word, Excel, PowerPoint)
Nice To Haves
- College degree preferred or equivalent experience
- Experience with accounting, human resources, IT, and facilities management
- Real Estate/Finance background preferred
- Experience with budget management and vendor negotiation
- Knowledge of employment law and personnel issue resolution
Responsibilities
- Oversee and coordinate all office activities, facilitate day-to-day operations, and implement process improvements
- Prepare annual budget, make decisions on expenses within restrictions, and perform periodic expense analysis
- Develop administrative staff through training and supervision while ensuring company policies are followed
- Serve as office contact for HR (recruiting, onboarding, payroll), Accounting (invoices, expenses), and IT coordination
- Maintain vendor relationships, negotiate purchases, and manage office filing systems and off-site storage
- Participate in office planning with Office Heads and coordinate company-wide functions and industry events
Benefits
- 401(k) plan with matching company contributions
- Comprehensive Medical, Dental & Vision Care
- Paid parental leave at 100% of salary
- Paid Time Off and Company Holidays
- Early access to earned wages through Daily Pay
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What This Job Offers
Job Type
Full-time
Career Level
Manager
