Manager, Manufacturing Operations, Support Ops -2nd Shift

GE Appliances-posted 9 months ago
Full-time • Manager
Louisville, KY
Electrical Equipment, Appliance, and Component Manufacturing
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At GE Appliances, a Haier company, we come together to make “good things, for life.” As the fastest-growing appliance company in the U.S., we're powered by creators, thinkers and makers who believe that anything is possible and that there's always a better way. We believe in the power of our people and in giving them the freedom to explore, discover and build good things, together. The GE Appliances philosophy, backed by three simple commitments defines the way we work, invent, create, do business, and serve our communities: we come together, we always look for a better way, and we create possibilities. Interested in joining us on our journey? As the Sr. Manager, Manufacturing Operations, you'll be responsible for the overall operational plan, performance and improvement of an entire value stream operation within a manufacturing facility. Develop, manage and coach hourly team members to achieve high performance in the areas of safety, quality, delivery and cost.

  • Oversees manufacturing operations for an entire value stream within a plant.
  • Responsible for operational performance and improvement of key metrics including safety, quality, delivery, cost and culture.
  • Align area metrics with overall plant goals; organize resources to deliver on these metrics.
  • Steer activities of cross-functional manufacturing team, to include responsibility for hourly team members within the assigned business unit.
  • Direct Reports include Area Leader and Team Leader.
  • Utilize production line boards to collect information on value stream performance, issue identification and problem resolution.
  • Ensure information is passed on to the following shift and management.
  • Follow the escalation process to address and respond to abnormalities and recommend corrective action as required.
  • Oversee the deployment of standardized work within the value stream operation.
  • Ensure process stability through following standardized work.
  • Coach and develop Area Leaders and Team Leaders.
  • Ensure 5S standards are met for the entire value stream.
  • Live, promote and teach the Appliance Production System philosophy and drive continuous improvement within the value stream operation.
  • Drive and promote work teams that react proactively to factory inefficiencies.
  • Drive problem-solving and root cause identification of problems for the entire value stream.
  • Continuously identify and work to reduce waste in the area for both short term and long-term improvement initiatives.
  • Serve as a second-level responder within the escalation process for problems/issues within the value stream operation.
  • Provide effective day-to-day leadership for a highly energized, integrated, cross-functional manufacturing team.
  • Create goals for each member of the team.
  • Ensure one-on-one career coaching, performance feedback, employee training and talent development.
  • Participate in the annual performance review process.
  • Partner with HR in investigations and disciplinary actions.
  • Complete accurate and thorough disciplinary records with supporting documentation.
  • Develop and mentor future leaders for the business.
  • Partner with site Human Resources team to ensure fair and consistent administration of all policies, work rules and processes.
  • Ensure the products produced within the entire value stream operation are defect-free and produced according to specifications.
  • Ensure Manufacturing Control Plan (MCP) and all quality processes/standards are followed within entire value stream.
  • Ensure Team Managers, Area Leads and Process Improvement Engineers include quality standards in Standardized Work to meet design intent and build in quality.
  • Partner with Plant Quality staff and engineering to drive improvements in key quality metrics, including First Pass Yield, Overall Yield and Service Call Rate (SCR) metrics.
  • Promote a steady safety-minded culture in the value stream.
  • Maintain an effective safety program, ensuring the observation of safety precautions and safe work methods by all personnel.
  • Review and sign off on all accident investigations.
  • A college degree is preferred but not required.
  • Bachelor's degree in business, engineering or related technical field with minimum five years leadership experience in a high-volume manufacturing operation, or equivalent experience and/or education.
  • Sound verbal and written communication, interpersonal and leadership influencing skills.
  • Must be computer literate and demonstrate capability in working with MS Office.
  • Ability to autonomously resolve complex manufacturing problems.
  • Ability to adapt to a rapidly changing work environment.
  • Seven years direct supervisory experience in manufacturing/plant operations.
  • Working knowledge of ERP and other business systems.
  • Black Belt or similar certification, DMAIC, workout and other change mechanisms.
  • Demonstrated accomplishments showing results-motivated methodology, analytical methods, schedule achievement, teamwork.
  • Lean Manufacturing experience.
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