Manager, Managerial Consulting

Kaiser Permanente • Pleasanton, CA

111d

About The Position

The medical group regulatory team supports activities related to compliance with regional regulatory, accreditation/recognition, and licensing requirements. Consultants on the regulatory team work with medical group executive leadership and health plan teams to guide regulatory response to issues that impact the care delivery system, such as quality, access, care coordination, and population health. The team helps the organization adapt to a changing policy environment by ensuring that new and existing regulatory requirements are integrated into practice in alignment with our organizational strategy and reinforces our commitment to providing the highest quality care to our members. Job Summary: Manages a team of consultants to ensure the alignment, buy-in, and coordination of diverse stakeholders to drive the implementation of strategic business initiatives and projects/programs across multiple functional tracks or workstreams. Drives business strategy, organizational alignment, and prioritization of business initiatives. Manages the work of project/program team members by managing the coordination of internal and/or external resources. Manages the development and implementation of business initiatives, systems, and/or processes to a desired future state. Manages complex, cross-functional projects/programs for teams and manages/ensures the proactive monitoring and identification client, project, program, and/or business risks. Manages change management plans associated with business initiatives. Manages team members in the assessment of strategic performance metrics to support business initiatives. Participates in vendor management as required. Monitors compliance of work activities by ensuring business plans and team members adhere to relevant policies and procedures.

Requirements

• Minimum two (2) years experience in a leadership role with or without direct reports.
• Bachelors degree from an accredited college or university and Minimum eight (8) years experience in consulting, project management, data analytics, operations or a directly related field OR Masters degree in Business Administration, Public Health, Health Services Administration, or related field and Minimum six (6) years experience in consulting, project management, data analytics, operations or a directly related field OR Minimum eleven (11) years experience in consulting, project management, data analytics, operations or a directly related field.

Nice To Haves

• Business Acumen
• Change Management
• Negotiation
• Business Process Improvement
• Creativity
• Applied Data Analysis
• Financial Acumen
• Business Relationship Management
• Conflict Resolution
• Managing Diverse Relationships
• Process Validation
• Project Management
• Risk Assessment
• Service Focus
• Requirements Elicitation & Analysis

Responsibilities

• Provides developmental opportunities for others; builds collaborative, cross-functional relationships.
• Solicits and acts on performance feedback; works closely with employees to set goals and provide open feedback and coaching to drive performance improvement.
• Pursues professional growth; develops and provides training and development to talent for growth opportunities; supports execution of performance management guidelines and expectations.
• Leads, adapts, implements, and stays up to date with organizational change, challenges, feedback, best practices, processes, and industry trends.
• Fosters open dialogue amongst team members, engages, motivates, and promotes collaboration within and across teams.
• Delegates tasks and decisions as appropriate; provides appropriate support, guidance, and scope; encourages development and consideration of options in decision making.
• Manages designated work unit or team by translating business plans into tactical action items; oversees the completion of work assignments and identifies opportunities for improvement; ensures all policies and procedures are followed.
• Aligns team efforts; builds accountability for and measuring progress in achieving results; determines and ensures processes and methodologies are implemented; resolves escalated issues as appropriate; sets standards and measures progress.
• Fosters the development of work plans to meet business priorities and deadlines; obtains and distributes resources.
• Removes obstacles that impact performance; identifies and addresses improvement opportunities; guides performance and develops contingency plans accordingly; influences teams to execute in alignment with operational objectives.
• Manages a team of consultants to ensure the alignment, buy-in, and coordination of diverse stakeholders to drive the implementation of strategic business initiatives and projects/programs across multiple functional tracks or workstreams.
• Drives business strategy, organizational alignment, and prioritization of business initiatives by working closely with senior executives to facilitate the development, refinement, and articulation of the business strategy.
• Manages the work of project/program team members by managing the coordination of internal and/or external resources based on the alignment of team member skills and project/program demands.
• Manages a team of consultants in the development of requirements for large-scale, complex, or specialized business, process, or system solutions across business domain(s).
• Manages the development and implementation of business initiatives, systems, and/or processes to a desired future state.
• Manages complex, cross-functional projects and/or programs for teams by coordinating stakeholders.
• Manages and ensures the proactive monitoring and identification of client, project, program, and/or business risks, issues, and trigger events.
• Manages change management plans associated with business initiatives by engaging stakeholders to obtain support and buy in for changes.
• Manages team members in the assessment of strategic performance metrics to support business initiatives.
• Advocates for continuous learning and professional development by keeping abreast of cutting edge industry practices, standards, and benchmarks.
• Participates in vendor management as required by reviewing vendor performance levels.

What This Job Offers

• Industry: Ambulatory Health Care Services
• Education Level: Bachelor's degree