Manager, Managed Networks Support Services

American Tower AfricaCary, NC
34d

About The Position

We are seeking a Manager, Managed Networks Support Services to join American Tower’s U.S. Tower division’s Managed Networks team. The team provides wireless connectivity solutions to venue and carrier customers. On a day-to-day basis, the team designs, implements, and manages the overall performance of these wireless solutions. The Manager leads a team that delivers centralized services and drives enhanced effectiveness of delivery and operations. This role ensures operational excellence, compliance, and continuous improvement in service delivery while aligning with strategic business goals. As a manager, you will lead your team to develop and drive scalability; efficiency through IT systems, automation, etc.; and overall effectiveness in the execution of key operational programs and initiatives with internal and external customers. Your team will lead strategic planning initiatives, spend allocation planning, set up and managing key operational programs, owning and developing systems, processes, and tools in partnership with others. American Tower is a global digital infrastructure company serving customers through tower sites and other real estate solutions that support connectivity and opportunity, focused on achieving our vision of Building a More Connected World. Our success is rooted in the potential of our people and the power of local teams at our offices and sites across 25 countries. We are one of the largest global Real Estate Investment Trusts (REITs) and a publicly traded (NYSE:AMT), Fortune 500 Company headquartered in Boston, Massachusetts. The next decade will be an exciting time as we evolve our infrastructure to meet tomorrow’s needs and position our people to elevate their impact, their potential, and our shared success. Come grow your career with us! For more information about how American Tower is building a more connected world, visit americantower.com American Tower is proud to be an equal opportunity employer and will not discriminate against an applicant or employee based on age, sex, sexual orientation, gender identity, race, color, creed, religion, national origin or ancestry, citizenship, marital status, familial status, disability, military or veteran status, genetic information, pregnancy, reproductive decisions, or any other characteristic protected under applicable law. American Tower is committed to fair and equitable compensation practices. Placement within the salary range is based on a variety of factors, including relevant experience, skills, certifications, job level, and location. For U.S.-based candidates only, please see the base salary range for this position listed below. This position is also eligible for annual bonus, and annual equity award and participation in the Employee Stock Purchase Plan (ESPP). For candidates outside of the U.S., salary and benefits are based upon local market practice. American Tower also offers a comprehensive benefits package, which includes healthcare coverage, a 401(k) savings plan, paid time off, company holidays, sick leave, parental leave, and access to an Employee Assistance Program focused on mental and financial wellness, please click here to learn more.

Benefits

  • healthcare coverage
  • a 401(k) savings plan
  • paid time off
  • company holidays
  • sick leave
  • parental leave
  • access to an Employee Assistance Program focused on mental and financial wellness
  • annual bonus
  • annual equity award
  • participation in the Employee Stock Purchase Plan (ESPP)
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