Manager, Loss Prevention/Safety
About The Position
The Loss Prevention & Safety Manager is responsible for safeguarding Goodwill Industries of Dallas’ people, facilities, and assets by leading organization‑wide programs that reduce loss, prevent accidents, and ensure compliance with all OSHA and safety regulations. This role provides strategic direction, operational leadership, and hands‑on support across all Goodwill retail stores, warehouse operations, transportation, and administrative locations. The manager proactively designs and implements loss prevention strategies, conducts investigations, leads OSHA‑aligned safety initiatives, and partners with leaders at all levels to strengthen a culture of safety, accountability, and operational excellence. Our Mission: At Goodwill Dallas, we change lives one job at a time by empowering people with disabilities and other barriers through job training and employment at Goodwill and in the community. We achieve our mission by living our core values of Respect, Commitment, Improvement, and Integrity.
Requirements
- Minimum 3–5 years of experience in loss prevention, safety management, security, or risk management, preferably in a retail or multi‑site operation preferred.
- Demonstrated knowledge of OSHA regulations, incident reporting, workplace safety programs, and emergency preparedness.
- Proven experience conducting investigations, analyzing trends, and applying sound judgment in sensitive situations.
- Strong leadership, communication, and relationship‑building skills with the ability to influence and coach all levels of staff.
- Valid driver’s license and ability to travel across all Goodwill Dallas locations.
Nice To Haves
- Experience working in a nonprofit, thrift, retail, warehouse, or logistics environment.
- OSHA 10/30 certification, safety credential (e.g., ASP, CSP), or LP certification (e.g., LPQ/LPC) strongly preferred.
- Experience designing and leading large‑scale safety or LP initiatives.
Responsibilities
- Develop, implement, and manage comprehensive loss prevention strategies focused on reducing shrink, internal/external theft, fraud, and operational loss across all locations.
- Lead complex investigations related to theft, fraud, safety violations, and policy non‑compliance; prepare detailed reports and partner with HR for corrective action when necessary.
- Analyze store operations, POS variances, over/short trends, and inventory controls to identify vulnerabilities and recommend corrective measures.
- Build strong relationships with local law enforcement, regulatory agencies, and community partners to support investigations and strengthen compliance.
- Lead the development, implementation, and continuous improvement of the organization’s safety program, ensuring alignment with OSHA standards and industry best practices.
- Conduct regular safety audits, inspections, and hazard assessments across all stores, warehouse operations, and administrative sites.
- Oversee OSHA recordkeeping, incident reporting, root‑cause analysis, and required documentation.
- Support and facilitate safety committee meetings, ensuring consistent follow‑up and action on safety risks.
- Create and maintain emergency response plans, evacuation procedures, and related employee training.
- Develop and deliver comprehensive training programs for managers and frontline employees on safety protocols, emergency procedures, loss prevention practices, and theft deterrence.
- Coach store leaders to maintain consistent safety and LP practices, promoting a positive culture of awareness, accountability, and prevention.
- Provide ongoing guidance to ensure adherence to company policies, safety regulations, and operational standards.
- Manage reporting systems that track incidents, discrepancies, accidents, and trends; identify patterns and implement targeted prevention strategies.
- Prepare executive‑level summaries and dashboards reflecting loss prevention results, audit findings, safety metrics, and risk assessments.
- Partner with HR, Retail Operations, Facilities, Transportation, and Mission Services to align safety and loss prevention efforts with organizational goals.
- Promote a culture of safety through regular communication, training, and the reinforcement of safety policies and procedures.
- Conduct regular audits of high-risk areas, including cash registers, back rooms, and inventory storage, to ensure compliance with loss prevention policies.
- Review and analyze over/short variances, working closely with the Safety & Loss Prevention Manager to address recurring issues and implement corrective measures.
- Assist in developing and maintaining reporting systems for tracking employee discrepancies and identifying patterns of problematic behavior.
- Assist in conducting safety audits and inspections to ensure compliance with OSHA standards, industry regulations, and company-specific safety policies.
- Participate in safety committee meetings, offering insights and recommendations to enhance workplace safety.
- Support the development and implementation of emergency response plans, including drills and training for employees.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
Number of Employees
501-1,000 employees
