Manager, Logistics Operations

CarMax • VA

69d

About The Position

We are seeking a dynamic and experienced individual to join our team as a Manager of Logistics Operations. This leadership position involves driving the development and optimizing Logistics Operations processes to enhance efficiency and cost-effectiveness through strong partnership and mentorship.

Requirements

• Four-year degree in Business or equivalent preferred
• Exceptional Analysis and Decision-Making Skills
• 3+ years of strong leadership skills, with a track record of successfully leading and motivating teams
• Expert level MS Office applications Excel, Word and PowerPoint required
• Exceptional communication skills, with the ability to convey complex information to both technical and non-technical audiences
• Project management experience, including the ability to manage multiple projects simultaneously, preferred

Responsibilities

• Lead Parcel, Mail & Operations Team
• Support Logistics process improvements with a focus on execution and efficiency
• Assist with development, testing and rollout of a Logistics Management System
• Lead, mentor, and inspire our Parcel and Mail Operations Team
• Foster a collaborative and results-driven team culture
• Act as a key liaison between Field and Home Office Logistics, with a focus on Parcel and Mail Operations to drive coordination and efficiency
• Contribute to the development and creation of training materials and communication tools
• Assist in training teams on the effective use of reporting tools and analytics
• Utilize in-depth knowledge and analytics experience to develop actionable insights
• Contribute to the design, development, and continuous improvement of systems across the Logistics organization
• Troubleshoot reporting escalations and implement solutions for continuous improvement
• Apply best practices and leverage internal or external business processes to enhance products and services within Logistics Operations
• Analyze cost/benefit scenarios for consolidation opportunities and shipping methods
• Manage the testing, introduction and implementation of new product and/or process solution and options to continuously improve our customer and Associate experience
• Be an ADKAR champion; weaving exceptional change management and communication into every change we test and roll out
• Demonstrate strong project management skills to execute initiatives successfully
• Drive projects from inception to completion, ensuring timelines and objectives are met
• Build robust internal partnerships essential for project success
• Cultivate and maintain strong relationships with CarMax third-party vendors to ensure seamless collaboration and service delivery
• Evaluate ad-hoc requests as proposed by CarMax Store locations, Home Office, and Home Office extensions

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: Bachelor's degree