Manager, Local Ecosystems

Praxis•New York, NY

7h•Onsite

About The Position

Our work operates across several interconnected areas: our Accelerator programs identify and form the most exceptional redemptive entrepreneurs in the US, Africa, and Asia-Pacific through intensive cohort experiences and long-term community; our Regional Gatherings bring together the top founders, funders, builders, thinkers, and creatives in a region to awaken their redemptive imagination; and our local ecosystems work trains and develops city ecosystem leaders across 120 cities to host Praxis experiences, including a new Praxis Course, Redemptive Imagination Tables, and three-day Labs. We are deepening our investment in the cities and regions most ready to become self-sustaining centers of redemptive entrepreneurship. Underlying all of our work is a conviction that human flourishing at scale is built through dense networks of formative friendships aimed at a common vision, and that conviction animates our Global Venture Building Ecosystem (GVBE) strategy. The GVBE team is responsible for building and sustaining that worldwide network of global, regional, and local redemptive entrepreneurship ecosystems. This is the team and the strategy you would be joining. Praxis has spent years building a global network of city ecosystem leaders, people who carry a vision for redemptive entrepreneurship in their local context and have been trained to run Praxis experiences in their communities. That network now spans nearly 100 cities across multiple continents, and in 2026 we are moving from training leaders to actively developing the ecosystems they lead, assessing where each city actually is, resourcing them appropriately, and making deeper investments in the cities most ready to become self-sustaining centers of redemptive entrepreneurship. The Manager, Local Ecosystems is based at Praxis' headquarters in New York City and reports to the Senior Director of Global Venture Ecosystems. This role helps build and manage the systems, communications, community management, and program execution that support city ecosystem leaders around the world, from the moment they're recruited and trained through their ongoing development as builders of local redemptive ecosystems. This is a role that requires both operational precision and genuine warmth. The person in this seat will be a consistent point of contact for a global network of ecosystem leaders. They will manage the infrastructure that serves them, write the communications that keep them connected, support the training experiences that form them, and track the data that helps Praxis understand where to invest next. They will work closely with senior team members on the project management and execution of deeper city investments, ensuring that the most strategic relationships are well-supported even when the relationship itself is held by others. We're looking for someone who is an operator at heart but genuinely loves community, someone who finds meaning in building the systems that make other people's work possible, and who brings warmth and care to every touchpoint with the leaders they serve. We should note that this role requires someone with a great attitude. We're looking for someone who brings steadiness and warmth, especially when managing a high volume of relationships and moving parts simultaneously.

Requirements

An operator who loves community: You find genuine satisfaction in building the systems that make other people's work possible, and you care about the people those systems serve. The ecosystem leaders you support aren't abstractions to you; they're real people doing meaningful work, and you bring warmth and attentiveness to every interaction.
A systems builder: You don't just execute processes, you improve them. You document what you build, train others on how to use it, and proactively identify where workflows are creating friction. Your project management spaces are clean, your follow-ups are timely, and your checklists are complete, because you genuinely care about the craft of getting things right.
A strong writer: You understand that communications are not administrative work — they are a craft. You write clearly and warmly in an organizational voice, and you bring care and precision to everything from a quarterly newsletter to a recruiting email sequence.
Steady under pressure: You manage a high volume of relationships and moving parts without letting things slip, and you bring calm rather than stress to the work. The people around you, and the leaders you serve, feel well-supported because of how you show up.
Globally curious: You're energized by the diversity of contexts Praxis works in, from Nairobi to Singapore to cities across the US, and you bring sensitivity and creativity to how you support leaders across very different cultural and geographic settings.
Eager to be embedded: You're excited about joining a mission-driven team and investing in a deep understanding of how Praxis works and what it stands for. You want to be part of the culture, not just adjacent to it.
Mission-aligned: You're drawn to Praxis' vision of redemptive entrepreneurship and want your operational excellence to serve something meaningful.
Engage with the Praxis team and community as a student and growing practitioner of redemptive entrepreneurship. Protect and embody the Praxis voice and ethos in all external-facing communications and interactions.
Demonstrated experience owning a community management or ongoing engagement function, including regular touchpoints, communications, and direct support for a distributed network of people
Strong written communication skills with the ability to write in an organizational voice across a range of formats, including newsletters, recruiting copy, logistics communications, and program materials
Strong program or project management experience, including end-to-end ownership of multi-stakeholder experiences with significant logistical complexity
Proficiency in Airtable or similar data management tools, with strong data hygiene habits and an instinct for building clean, scalable systems
Experience managing vendor or contractor relationships, including product or platform development partners
Strong process documentation and systems thinking skills, with comfort building playbooks, templates, and operational infrastructure from the ground up
Comfort working with an international network of partners and leaders across multiple time zones and cultural contexts
A genuine curiosity for how AI tools can reduce friction in high-volume work, including community management, pipeline tracking, communications, and platform support, so that more energy goes toward the work that requires a human touch
Self-starter who takes ownership, flags blockers early, and executes with minimal oversight
Experience with or eagerness to master the Praxis tool stack: Airtable, Asana, Zapier, Mixmax, Slack, Typeform, Dropbox, Keynote, and Google Suite

Responsibilities

City Ecosystem Engagement & Pipeline Management
Own and maintain the City Ecosystem Airtable, the master record of every city in Praxis' network, including ecosystem health assessments, leader profiles, activity history, and tiering status
Support the coordination of city assessment outreach, building templates, tracking responses, and synthesizing qualitative notes into clean, usable records for the broader team
Manage the tiering and resourcing logic that determines what support each city receives, maintaining clear criteria and ensuring the right interventions reach the right cities at the right time
Track city progression over time, from initial activation through growing activity to mature ecosystem status, surfacing patterns and trends that inform team strategy
Track and support the development of local partnership frameworks in key regions, including assessing partner readiness, documenting partnership terms and expectations, and supporting senior team members in managing active partnership relationships.
Support the ongoing development and refinement of city readiness criteria, including the benchmarks that determine when a city or partner is ready for deeper investment, an accelerator launch, or a change in tiering status.
Build and maintain the Airtable infrastructure that powers the city pipeline, ensuring data is clean, consistent, and visible across the team
Coordinate the project management of deeper city investments, supporting senior team members with scheduling, documentation, follow-up tracking, and progress visibility across the most strategically important cities in the network
Monitor engagement signals across the network, including event activity, comms responsiveness, and leader outreach, and proactively flag cities that may need additional attention or intervention
Ecosystem Builder Training Support & Management
Own end-to-end operational planning and execution for ecosystem builder training experiences, working closely with the global events team to ensure every logistical detail is handled with excellence
Manage the recruiting pipeline for training cohorts, including identifying candidates, managing communications, tracking funnel progress, and ensuring cohorts are filled with the right people. This includes proactive outreach in cities and regions where Praxis currently lacks ecosystem representation, working to expand the network's geographic breadth over time
Support the development and iteration of training curriculum that reflects Praxis's foundational principles, including decisions around modular vs. intensive delivery formats, in coordination with senior team members.
Track and support the development of local partnership frameworks in key regions, including assessing partner readiness, documenting partnership terms and expectations, and supporting senior team members in managing active partnership relationships.
Draft and send all training-related communications, from initial outreach and acceptance through pre-training logistics, onboarding materials, and post-training follow-up
Design and maintain the support infrastructure that follows training, ensuring leaders leave with what they need to activate their cities and remain connected to Praxis in the months that follow
Develop and iterate on training playbooks, run-of-show documents, and operational checklists that allow the experience to be delivered consistently and at a growing scale
Coordinate with the global events team on venue, logistics, and production, serving as the primary operational point of contact for training experiences within the broader events calendar
Community Management & Ongoing Leader Support
Own the full rhythm of ongoing community engagement for active ecosystem leaders, including quarterly check-in calls, newsletters, and other touchpoints that keep the network informed, inspired, and connected
Facilitate or co-facilitate quarterly calls across multiple time zones, preparing scripts, discussion guides, and follow-up materials for each session
Write and produce the Labs newsletter and other regular communications to ecosystem leaders, maintaining Praxis' voice and ensuring content is relevant, timely, and useful
Serve as the first point of contact for ecosystem leaders with operational questions, platform issues, or support needs, troubleshooting proactively and following up to ensure resolution
Build and maintain a growing knowledge base of common questions, regional issues, and support resources that reduces friction for leaders and scales the support function over time
Track engagement across the community, including call attendance, newsletter open rates, and leader responsiveness, and use that data to improve the rhythm and quality of ongoing touchpoints
Platform & Product Development Support
Serve as the primary operational point of contact for Praxis' external platform development partners, managing the project cadence, surfacing user feedback, and ensuring development priorities stay aligned with what leaders actually need
Gather and synthesize feedback from ecosystem leaders on their platform experience, translating it into clear, actionable inputs for the development team
Identify and evaluate AI tools and workflow improvements that could reduce friction in platform management, content delivery, and leader support
Maintain platform documentation and user guides, ensuring leaders can navigate the platform independently and that onboarding new users is straightforward
Coordinate with internal stakeholders to ensure the platform reflects current program design, updated resources, and evolving ecosystem needs
Marketing & Communications
Own the marketing and communications strategy for ecosystem builder recruiting each season, developing a plan that covers channels, timing, messaging, and targets
Write all recruiting-facing copy, including emails, interest form landing pages, social content, and program descriptions, in Praxis' voice and to Praxis' standards of quality
Coordinate with Praxis' media team to develop assets that support the recruiting strategy, including video content, testimonials, and story-driven materials that communicate the value of becoming a Praxis ecosystem leader
Maintain and improve the interest form and application experience, ensuring the funnel from awareness to submission is clear, compelling, and well-tracked
Track recruiting funnel performance, including awareness, interest form submissions, and conversion rates, and use that data to improve the strategy each cycle