Victoria's Secret-posted about 1 month ago
Full-time • Manager
Hybrid • Reynoldsburg, OH
Clothing, Clothing Accessories, Shoe, and Jewelry Retailers

The Legal Operations Manager will play the critical role of facilitating and supporting operations for a department of over 100 associates and will be key in identifying and pursuing opportunities to enhance existing processes and practices to improve the day-to-day efficiency and effectiveness of the legal team. This individual will drive the use of appropriate systems, processes, and tools to deliver legal services in the most efficient and cost-effective manner. This position will report to the General Counsel and will work closely with the legal team at all levels, along with key business stakeholders. At Victoria's Secret & Co, you'll join a world-leading specialty retail brand recognized globally for innovation and excellence in lingerie and fashion. You'll work alongside industry leaders to set the standard for what a retail brand can achieve, placing customers at the center of everything we do to create products and experiences that bring them joy. We believe everyone deserves a place where they truly belong. We celebrate individuality and know that your passion, experience, and unique perspective strengthen our team and business. Here, you'll be empowered to perform, grow, and engage through unmatched opportunities to develop your skills, gain real-world experience, and learn from the best in the business.

  • Serve as administrator and liaison for VS&Co's legal e-billing system (Ascent)
  • Lead or support optimal utilization of technology by the Legal team
  • Develop or enhance core legal department processes, procedures and workflows
  • Define and drive strategic and operational initiatives
  • Improve analytical reporting with existing tools and processes
  • Troubleshoot basic equipment/systems issues before engaging technology teams
  • Oversee law firm accrual and budget review process
  • Manage reporting and analyses of legal spend
  • Manage legal knowledge subscriptions and professional association memberships
  • Track trends and collect relevant benchmarking to inform department initiatives
  • Collaborate with cross-functional partners including technology, finance and HR
  • Assist with the development of the legal budget and other funding requests
  • Identify and track metrics and legal operations reporting
  • 3-7 years of experience in legal department operations
  • Bachelor's degree
  • Experience in workflow automation tools, matter management, e-billing and contract lifecycle management (CLM) systems
  • Strong planning and organizational skills
  • Experience collaborating and building relationships within a team, across departments and with external stakeholders
  • Attention to detail with excellent time management and prioritization skills
  • Strong communication and presentation skills
  • Ability to identify opportunities, define requirements and implement process improvement
  • Proficiency in Microsoft Office, including Excel, PowerPoint, Outlook and Word
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