Manager, Learning and Development

Raymond James-posted 3 days ago

Full-time • Manager

Hybrid • Saint Petersburg, FL

5,001-10,000 employees

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This position will follow our hybrid work model; we expect the selected candidate to work 2-3 days a week at our corporate office in Saint Petersburg, FL. The Learning and Development (L&D) team within Human Resources seeks to deliver high-quality learning and development programs across the firm. Working in a highly collaborative environment, the Manager will be responsible for designing, implementing and evaluating learning and leadership development programs. This role will focus on building and scaling programs, influencing the strategic direction of learning, consulting, facilitating, and leading and managing complex assignments to support L&D. Additional responsibilities include project management, vendor management, content development and process improvements.

Designs, develops, assesses, recommends, creates, and implements learning & leadership development programs, processes, tools, resources, and solutions to meet individual and organizational learning needs
Provides input on the strategic direction of learning and development programs and initiatives
Facilitates virtual or face-to-face workshops and leadership programs
Collaborates with stakeholders, learning departments, LMS administrators, external vendors, and other teams to optimize the learning experience to support firmwide learning priorities
Monitoring feedback, evaluating the impact and effectiveness of learning solutions, and communicating results and recommendations
Develops and improves learning processes
Perform external research and benchmarking on learning trends, priorities, and initiatives
Support key learning initiatives and activities within Talent and Learning
Build strategic partnerships and relationships with vendors
Partners with outside consultants and negotiates cost-effective programs as required
Prepares and delivers written and verbal presentations and proposals to management
Performs other duties and responsibilities as assigned

Strong understanding of talent development and learning and development best practices
Adult learning theories
Learning and development research, trends and best practices
Business process improvement
Experience designing, developing and modifying content, presentations, participant guides, learning materials, job aides, etc, and driving measurable results
Facilitation and coaching skills
Strong project management skills and attention to detail
Results-oriented, data-driven, curious, passionate about learning and improving business outcomes
Strong analytical and problem-solving skills with the ability to analyze trends, best practices and data
Strong oral and written communication skills
Experience with tools for measuring the impact of learning programs
Anticipating potential issues before they arise.
Advanced Excel, Word, PowerPoint, and Project Planning skills
Ability to build relationships and interact effectively with all levels of associates and leaders, including cross-functional and external stakeholders
Manage multiple priorities and projects independently and ability to prioritize in a fast-paced environment
Deal with ambiguity and create a process and structure where it does not currently exist
Communicate crisply and candidly, influence, and foster candid dialogue
Problem-solve and make decisions when variables, alternatives, and outcomes are not clearly defined
Demonstration of analytical skills, including athe bility to arrange and tell a story with data
Partner with other functional areas to accomplish objectives
Self-driven, energetic, enthusiastic, and inclusive; creating or responding constructively to challenging new ideas and inputs
Bachelor’s, Bachelor’s: Human Resources Management
General Experience - 6 to 10 years

Financial services industry preferred

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