Manager, Leadership Development

Circle K • Charlotte, NC

289d

About The Position

The Manager of Leadership Development is a multidisciplinary role that reports to the Director, Global Leadership Development. The position requires a deep understanding of leadership principles, advanced facilitation skills, and the ability to manage large-scale programs and projects. The Manager of Leadership development will lead the development of impactful strategies to support a variety of leadership development programs and activities. This position will be responsible for a variety of development activities for both our field operators and functional leaders.

Requirements

• Consultancy skills and the proven ability to work with senior business leaders.
• Professional training certifications in best-in-class leadership content by organizations such as Blanchard, FranklinCovey, Development Dimensions International (DDI), Thomas International, TalentSmart and Take Flight Learning (DISC).
• Experience in managing large training events.
• Skills include conducting stakeholder interviews, negotiation, logistics, vendor relations, budget management, marketing, learner experience, and working with talent and guest speakers to improve outcomes.
• Advanced facilitation skills and the ability to deliver leadership development workshops.
• 3-5 years of experience in managing a Leadership Development Program including managing program budget.
• Well versed in leadership development theory, trends, and common practices.
• Knowledge of work of industry thought-leaders like Simon Sinek, Ken Blanchard, Patrick Lencioni, Stephen M.R. Covey, etc.
• Ability to perform a gap analysis.
• Ability to apply project management techniques to create large-scale leadership programs for diverse audiences in a corporate setting.
• Budget experience and the ability to apply cost centers and general ledger codes to financial records.
• Ability to process vendor invoices in a timely fashion.
• Ability to travel up to 10% of the time.
• Experience in getting work done with and through others.
• Ability to think creatively, to look at current practices and think differently and innovatively to design best methods for development utilizing technology.
• Traditional (not necessarily digital) instructional design experience and the ability to create high-quality training materials (e.g. facilitator guides, participant guides, presentations, etc.).
• Knowledge of instructional design models like ADDIE.
• Proficiency with the following research and authoring tools: MS Forms or Cognito Forms, MS Whiteboard or Lucidspark, MS Word, MS PowerPoint, Canva.
• Experience with Vyond, Synthesia and Articulate 360 a plus.
• Experience in managing the delivery of digital content through an LMS or LCMS, API, SCORM files, etc.
• Ability to produce lengthy, high-quality training documents.
• Ability to provide one-on-one and group coaching to program participants.
• Experience working in a matrixed work environment.
• A sense of urgency and adaptability to an ever-changing business environment is essential.
• Retail operations experience a plus.
• Experience designing curriculum aligned to competencies.

Responsibilities

• Oversee the day-to-day management of leadership development programming including registrations, event planning, curriculum updates, printshop and promotional item orders, budgeting, classroom facilitation, and record keeping.
• Design, develop and facilitate leadership development workshops.
• Prepare budget forecast for leadership development programming.
• Stay up to date on leadership trends and industry thought leaders.
• Offer group and individual coaching to program participants.
• Work with business leaders to conduct gap analysis and build program advocacy.
• Design curriculum for leadership programming and one-off requests.
• Work with LMS administrators to ensure timely and accurate program completions.
• Attend and successfully complete curriculum certification programs.
• Support marketing of development programs and all talent development programs.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: Food and Beverage Retailers
• Education Level: Bachelor's degree