Manager, Labor Relations

The Walt Disney Company • Lake Buena Vista, FL

11d • $139,200 - $170,000

About The Position

This role reports to two Senior Managers – Sr. Manager, Employee Relations and Sr. Manager, Labor Relations. The Manager (Charges) serves as the primary Company advocate in matters involving local, state, and federal fair employment agencies, including but not limited to the EEOC and state/local human rights commissions. The role is heavily focused on formulating the Company’s legal and factual position, preparing persuasive written responses, and managing all aspects of the Company’s participation in agency investigations. This position requires prior, hands‑on experience interacting directly with the EEOC or equivalent agencies. Candidates must be comfortable representing the Company in formal agency processes, conducting investigations, drafting position statements, and working closely with Legal. The Manager partners with HR, Legal, Labor Relations, Employee Relations, and business leaders to ensure compliance with employment laws and collective bargaining agreements, while maintaining productive employee and labor relations.

Requirements

• 2–4 years of direct, hands‑on experience working with the EEOC - either as an employer advocate, a plaintiff advocate, or within the agency itself - or with equivalent state or local agencies (e.g., drafting position statements, responding to RFIs, and managing agency investigations).
• Experience in Employee Relations, Labor Relations, HR, or related fields with demonstrated experience in: EEO investigations EEOC/State/Local Agency interactions CBA interpretation ADAAA accommodations processes
• Strong working knowledge of local, state, and federal employment laws including NLRA, Title VII, ADEA, ADAAA, FMLA, and related statutes.
• Demonstrated ability to conduct legal research and stay current on developments in labor and employment law.
• Exceptional written communication skills with the ability to draft persuasive advocacy documents (e.g., position statements).
• Professional presence with the ability to exercise tact, diplomacy, and sound judgment when representing the Company to external agencies.
• Proven ability to maintain confidentiality and handle highly sensitive matters appropriately.
• Bachelor’s Degree preferred in Employee Relations, Industrial Labor Relations, Labor/Employment Law, Human Resources, or equivalent field.
• JD or equivalent legal training strongly preferred.

Nice To Haves

• Experience working in a unionized environment.
• Prior experience partnering closely with Employment Legal on agency matters.
• Bilingual capability.

Responsibilities

• Serve as the primary company representative and advocate in EEOC, state, and local agency matters, including drafting position statements, responding to requests for information, and coordinating all aspects of the investigative process.
• Conduct research, fact‑finding, and analysis to develop strong, well‑supported Company positions in partnership with Employment Legal.
• Directly interact with investigators and officials from federal, state, and local agencies, ensuring timely and accurate responses and effective presentation of the Company’s position.
• Review, interpret, and apply collective bargaining agreements to support appropriate responses and ensure compliance.
• Collaborate with HR partners and business leaders to integrate consistent processes, protocols, and documentation practices into case management.
• Provide guidance, coaching, and training to HR and operational leaders on employee relations, labor relations, and best practices related to documentation and compliance.
• Monitor trends in charges, claims, and agency activity to identify risk areas and recommend proactive strategies.
• Maintain the highest level of confidentiality and professionalism while navigating sensitive and complex matters.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Number of Employees: 5,001-10,000 employees