Manager, Lab Services

Sutter Health • Castro Valley, CA

69d • $81 - $129

About The Position

Manages and provides operational leadership for inpatient and/or outpatient laboratory services, which may include one or more teams providing service in support of patient care. Plans and organizes 24/7 operations, acquiring and deploying resources to ensure effective and efficient delivery of laboratory services consistent with applicable laws, standards and regulations. Develops and administers protocols, procedures and practices, ensuring compliance with department, affiliate, operating unit, system standards, and applicable requirements of external agencies. Responsible for recruitment, hiring and ongoing performance accountability of Lab employees. Oversees, and may directly supervise, the day-to-day operations of the Laboratory and is responsible for effective and efficient integration and coordination of the Laboratory team and affiliate operations to properly provide laboratory services. Ensures the effective prioritization of work and resolution of operational issues/problems. Provides local oversight of, and may complete, quality-related activities including training/competency assessment of personnel, installation/verification/maintenance of equipment, quality control of test systems, non-conforming event management, customer satisfaction, lab licensure/accreditation and continual process improvement. Establishes and manages capital and operational budgets to achieve financial targets via effective utilization of personnel, resources and supplies.

Requirements

• Bachelor's degree in Biology, Clinical Laboratory Science, or Healthcare related field.
• CLSL-Licensed Clinical Lab Scientist.
• 8 years experience as a Clinical Laboratory Scientist (CLS).
• 8 years experience in a leadership role.
• 8 years supervisory experience.
• 8 years experience with survey protocols.
• 8 years experience with electronic health record applications.

Nice To Haves

• Solid understanding of operations and workflows.
• Demonstrated leadership skills including team building and coaching.
• Knowledge of state/federal/local and/or accreditation standards.
• Ability to develop and manage a budget.
• Understanding of age-specific needs in patient care.
• Ability to handle confidential and sensitive issues.
• Demonstrated customer service focus.

Responsibilities

• Manage and provide operational leadership for laboratory services.
• Plan and organize 24/7 operations.
• Develop and administer protocols, procedures, and practices.
• Ensure compliance with applicable laws, standards, and regulations.
• Recruit, hire, and hold Lab employees accountable for performance.
• Oversee day-to-day operations of the Laboratory.
• Integrate and coordinate Laboratory team and affiliate operations.
• Prioritize work and resolve operational issues.
• Oversee quality-related activities including training and competency assessment.
• Manage capital and operational budgets.

Benefits

• Comprehensive benefits package.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Industry: Nursing and Residential Care Facilities
• Education Level: Bachelor's degree
• Number of Employees: 5,001-10,000 employees