Manager IV, Process Support Engineer
About The Position
Who We Are Applied Materials is a global leader in materials engineering solutions used to produce virtually every new chip and advanced display in the world. We design, build and service cutting-edge equipment that helps our customers manufacture display and semiconductor chips – the brains of devices we use every day. As the foundation of the global electronics industry, Applied enables the exciting technologies that literally connect our world – like AI and IoT. If you want to push the boundaries of materials science and engineering to create next generation technology, join us to deliver material innovation that changes the world. What We Offer Salary: $128,000.00 - $176,000.00 Location: Hillsboro,OR You’ll benefit from a supportive work culture that encourages you to learn, develop, and grow your career as you take on challenges and drive innovative solutions for our customers. We empower our team to push the boundaries of what is possible—while learning every day in a supportive leading global company. Visit our Careers website to learn more. At Applied Materials, we care about the health and wellbeing of our employees. We’re committed to providing programs and support that encourage personal and professional growth and care for you at work, at home, or wherever you may go. Learn more about our benefits.
Requirements
- Functional Knowledge Demonstrates in-depth understanding of concepts, theories and principles in own job family and basic knowledge of other related job families
- Business Expertise Applies understanding of the industry and how own area contributes to the achievement of objectives
- Leadership Manages a generally homogeneous team; adapts plans and priorities to meet service and/or operational challenges
- Problem Solving Identifies and resolves technical, operational and organizational problems
- Impact Impacts the level of service and the team’s ability to meet quality, volume, and timeliness objectives
- Guided by policies and resource requirements within business unit, department or sub-function
- Interpersonal Skills Guides, influences and persuades others internally in related areas or externally
- Position requires understanding of Applied Materials global Standards of Business Conduct and compliance with these standards at all times. This includes demonstrating the highest level of ethical conduct reflecting Applied Materials' core values.
Responsibilities
- Drives the adoption of new technology at the customer site.
- Manages a team that works closely with customers to demonstrate and introduce new technologies at customer sites, through Demos, on site evaluations, Joint Development Programs and new tool qualifications.
- Serves as liaison between the customer and the Business Unit for assigned projects, ensuring clear understanding of customer issues and delivery of applicable solutions.
- Manage PSEs providing highly visible customer support through the performance of on-site installation, as well as any necessary diagnoses, troubleshooting, service, and repair of complex equipment and systems.
- Oversees team that checks and approves operational quality of system equipment.
- Team instructs customers in the operation and maintenance of the system.
- Responsible for training and certification of PSEs into their areas of assigned responsibility
- Responsible for demand planning and financial forecast of activity
- Knowledge of 3 or more processes on 2 or more technologies or expert level in 1 technology
- Basic integration knowledge
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
Number of Employees
5,001-10,000 employees
