Lead cross-functional IT teams across Cloud Support and Data Center operations, providing mentorship, resource allocation, and alignment with organizational goals. Oversee infrastructure initiatives, including HCI cluster deployments, data center lifecycle refreshes, and firewall/vendor migrations, ensuring secure and reliable operations. Manage virtualization platforms, driving migrations from VMware ESXi to Microsoft Hyper-V to optimize costs and standardize environments. Direct network, server, and storage projects, delivering scalable, high-performance solutions to support enterprise needs. Establish and maintain enterprise monitoring and access control systems, ensuring 24/7 uptime, security, and compliance across all sites. Administer and optimize Microsoft 365 services (Intune, Entra, Exchange, Azure AD), enhancing collaboration, endpoint management, and identity governance. Coordinate Agile planning through Azure DevOps, guiding multiple teams in setting and achieving quarterly and annual priorities.