Manager, IT Delivery

Vanguard•Malvern, PA

1d•Hybrid

About The Position

The Advice Portfolio Construction team is hiring an Engineering Manager at the M3 level. This role is ideal for a leader who enjoys flexing both deep technical expertise and people management skills while influencing the direction, evaluation, selection, configuration, implementation, and integration of modern technologies and tools. In this role, you will play an integral part in Vanguard’s goal to grow and scale its Advice offering. As a Product Engineering Manager within the PCT&M, you will lead agile, high-performing engineering teams delivering highly critical, rapidly growing cloud-native platforms that directly enhance advisor productivity and improve the client experience. The PCT&M supports Vanguard’s Advice business by building and operating mission-critical capabilities that power portfolio design, construction, and advisory workflows. Teams in this space are: Highly collaborative and quality-focused Actively building and deploying microservices and AWS resources Continuously improving, with a mindset of being "just a little more amazing every day" The environment is fun, inclusive, and collaborative, with a strong emphasis on craftsmanship, learning, and delivering meaningful outcomes for advisors and clients.

Requirements

Undergraduate degree or equivalent combination of training and experience.
Ability to flex both technical and people management skills
Strong communication and problem-solving skills.
Ability to coach developers on technical and leadership development
Understanding and management of key DevOps metrics
Driving outcomes in delivery, incident response
Ability to manage and drive change within a team
Understanding of how to appropriately leverage AI tools and practices
Building and frequently deploying microservices, AWS resources, Glue, SQL and more
Java, Spring Boot, node.js, and Python development experience.
AWS ECS / Vanguard ECSV3 skills and experience.
AWS FaaS Lambda skills and experience.

Nice To Haves

Graduate degree preferred
Knowledge of graphQL and supergraph is nice to have for one of the EM roles in this product family
Couple EM roles within this product family require UI development experience

Responsibilities

Hire, evaluate, and supervise crew.
Provide guidance and training as necessary to develop crew.
Set performance standards, review performance, and make informed compensation decisions in accordance with all applicable Human Resources policies and procedures.
Work with product leaders and functional leads to ensure adequate development resources are in place in alignment with strategic goals.
Provide expert level system analysis, design, development, and implementation of applications and databases.
Integrate third party products.
Ensure that expected application performance levels are achieved.
Identify potential solutions and approve technical solutions proposed by team members.
Elevate complex technical issues to IT experts.
Resolve technical problems discovered by testers and internal clients.
Respond to and resolve technical issues in a timely manner.
Research issues and perform root cause analysis.
Ensure consistency of the knowledge and skills, sharing best practices and common challenges in their area and others.
Maintain current knowledge of IT development methodology, and technical standards.
Mentor IT staff as new standards are instituted, ensure their usage by team members.
Owns and maintains delivery timelines for initiative work within the team; can balance multiple initiatives in various stages of development concurrently.
Communicate with key stakeholders on project issues and implications.
Understands and can clearly articulate the business value of the work being delivered, translating technical outcomes into client and crew impact.
Evaluate the impacts of change requests on technologies and effectively persuades and influences others on ideas.
Provide realistic task and cost estimates.
Review and approve documentation and diagrams created by IT team members.
Write documentation, including technical standards and processes.
Identify opportunities for continuous quality improvement of technical standards, methodologies, and technologies.
Participate in design, code, and test inspections throughout product life cycle to identify issues.
Participate as a technical consultant at other project meetings.
Present technical status and issues at milestone reviews.