Manager, IT Business Analysis – R&D IT Research Business Systems

Gilead Sciences-posted 4 months ago
$146,540 - $189,640/Yr
Full-time • Mid Level
Foster City, CA
5,001-10,000 employees
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Gilead's mission is to discover, develop, and deliver therapies that will improve the lives of patients with life-threatening illnesses worldwide. IT Business Analysis is a core job family within Gilead's broader Information Technology (IT) group. IT Business Analysts at Gilead are instrumental in bridging technology solutions with business strategies to enhance operational efficiency and achieve strategic goals. They support Gilead business strategies and operations by leading the evaluation, analysis, and planning of technology, process, and related business needs. Through collaboration with business leads and IT partners, IT Business Analysts ensure that technology solutions are fully aligned with business objectives, fostering innovation and strategic achievement. They develop and maintain an in-depth understanding of business needs and objectives in both general business and technology realms, playing a critical role in use case analysis, functional design specification, processing mapping, testing, and validation of business technology solutions. Candidates are expected to have a keen insight into pharmaceutical research & development and technological trends, particularly in cloud computing, Agile methodologies, data analytics, AI/ML, etc. This role demands exceptional analytical and critical thinking skills to conduct use case analysis, functional design specification, and process mapping, ensuring that the technology solutions deployed meet the intricate needs of our business operations. As a lead business analyst, you will be responsible for orchestrating the allocation and coordination of IT resources, ensuring project timelines and business goals are met efficiently. You will act as the lead business analyst to assigned business groups or for assigned IT domains, participating in evaluation and feasibility analysis for new or updated systems or applications. Post-implementation, you will conduct thorough reviews to assess solution effectiveness, monitor ongoing operations for optimization opportunities, and lead continuous improvement efforts to adapt to evolving business needs. You will coordinate and manage internal and external IT resources to support assigned projects, playing a key role in supporting and modeling the culture within your team and the broader IT organization - a culture of high-performance, data-driven decision-making, value-driven prioritization, quality governance, and compliance.

  • Oversee and manage the gathering of business and user requirements, conducting thorough needs analysis to ensure alignment with scientific research goals and IT capabilities.
  • Analyze initial business cases, including resource requirements, categorization, and prioritization, to support strategic IT initiatives in pharmaceutical research.
  • Conduct assessments of current business processes, systems, and applications, recommending improvements based on business needs, industry trends, and best practices.
  • Document business process flows for current and future states, ensuring clarity and efficiency in processes that bridge IT and research operations.
  • Manage the documentation of user requirements and use cases, facilitating clear communication between IT teams and research scientists.
  • Provide timely and appropriate analysis to development teams for the definition of functional requirements, ensuring technology solutions meet research needs.
  • Collaborate on request for proposal (RFP) submissions and responses, evaluate vendors, and ensure contract readiness, including compliance with regulatory requirements like GxP and SOX.
  • Participate in design reviews, contributing to the development of digital solutions that enhance drug development efforts.
  • Oversee and manage the creation of test scenarios, ensuring comprehensive coverage of user requirements and system functionalities.
  • Support user acceptance testing (UAT) by reviewing test results and collaborating with technical teams on issue resolution, ensuring solutions meet user expectations.
  • Coordinate project roll-out and deployment, including defining implementation requirements, managing communications, and conducting end-user training.
  • Conduct value affirmation analysis post-project implementation to assess the impact and effectiveness of IT solutions in supporting drug discovery and development.
  • Manage enhancements and defect analysis, providing recommendations for resolution to maintain and improve digital solutions.
  • Oversee vendor deliverables related to projects, ensuring quality and compliance with contractual agreements.
  • Ensure all assigned work complies with established practices, policies, and processes, adhering to regulatory and other requirements to maintain the integrity and security of research data.
  • 6+ years’ relevant experience with BS / BA.
  • 4+ years’ relevant experience with MS / MA / MBA.
  • Biological Sciences, Bioinformatics, Computer Science or a related discipline is preferred.
  • Significant IT experience in a corporate or other relevant business environment, with a strong preference for experience in the biopharmaceutical or healthcare industry.
  • Experience supporting IT business systems analysis, planning, budgeting and coordination of IT resources to support R&D needs in life sciences.
  • Demonstrated experience in business process engineering and project management.
  • Experience with IT integrations, cloud transformations, and understanding of data security and compliance issues in a scientific or healthcare setting.
  • Direct experience or strong familiarity with drug discovery research and bioinformatics tools and technologies used in various therapy areas is highly desirable.
  • Demonstrated expertise in technology environments relevant to pharmaceutical research, including familiarity with bioinformatics and computational biology platforms (e.g. Visiopharm, Genedata Profiler, DNA Nexus, etc.).
  • Demonstrated understanding of design, solution development methods, and the Project Execution Process, including comprehensive knowledge of requirement specification, system/application design, development, configuration, and testing.
  • Proven experience in applying best practices in IT project management, continuous improvement, and change management, with a preference for experience in highly regulated environments such as the biopharmaceutical industry.
  • Experience with platforms critical to drug discovery Research and Development (e.g., Biovia, Benchling, Genedata, etc.) and a willingness to learn and adapt to new R&D IT systems as they emerge.
  • Extensive knowledge of Agile methodologies and tools (e.g. Jira, Asana, etc.), with proven abilities to apply these in supporting IT solutions that meet both business needs and scientific research objectives.
  • Thorough understanding of the Software Development Life Cycle (SDLC) and Service Life Cycle (SLC), with particular attention to their application in life sciences research IT projects.
  • Experience in programming environments (e.g., Python, R) and cloud computing platforms (e.g., AWS), especially those relevant to data analytics and computational research in life sciences is very desirable.
  • Good understanding of IT security, quality, and risk management, particularly in the context of handling sensitive scientific data and PHI/PII is required.
  • Strong troubleshooting skills with existing technologies and a strategic approach to managing integrations between various IT systems to optimize research operations.
  • Ability to apply basic architectural principles in technology recommendations and decisions, with a focus on scalability and sustainability of IT solutions for research.
  • Proficiency in applying UX principles to ensure that IT solutions are user-centric, facilitating seamless interaction for researchers and scientists.
  • Keen awareness of emerging IT trends and technologies (e.g. GenAI, Precision Medicine, Digital Biomarkers, etc.), with a commitment to continuous learning, especially in areas relevant to biopharmaceutical research.
  • Demonstrated ability to quickly grasp regulatory requirements, including GDPR, HIPAA, and others pertinent to the biopharma industry, and integrate compliance into IT solutions.
  • Flexibility and adaptability to change, capable of transitioning smoothly between projects and contributing expertise as needed across various IT and research domains.
  • Strong analytical skills, high attention to detail, excellent communication, and organizational skills, with the ability to lead and influence cross-functional teams in a research-driven environment.
  • Willingness to travel as required to support project needs and facilitate collaboration across different research sites.
  • Company-sponsored medical, dental, vision, and life insurance plans.
  • Discretionary annual bonus.
  • Discretionary stock-based long-term incentives.
  • Paid time off.
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