Manager, IT Applications Delivery

Amcor

1d•Remote

About The Position

The IT Application Delivery Manager is responsible for leading a team to deliver new functionality of Supply Chain applications across business groups while ensuring improvements to existing systems

Requirements

Bachelor’s degree preferred in Computer Science, Engineering or a related field or equivalent experience
7+ years’ experience in IT or equivalent with supervisory, project management, consulting, and business process reengineering, preferably in a manufacturing environment.
Fluent English. Other languages helpful but not required
Experienced in international / Regional Supply Chain projects, preferred
Strong knowledge of the systems development life cycle.(SDLC)
Business process understanding
Ability to think strategically
Relationship building with all levels of stakeholders
Effective problem-solving skills
Effective team builder
Written and oral communication skills with ability to communicate technical issues with both technical and non-technical people
Detail oriented, able to think ‘big picture’ and understand the levers that impact a business.
Ability to handle a high degree of ambiguity and a fast-paced environment where priorities frequently change
Accountable for delivering projects on time
Effective organisational and interpersonal skills.
Role requires up to 20% travel, predominantly within North America

Responsibilities

Ensure the application portfolio operates matching the business operational schedules
Meet agreed SLA’s for all application areas
Support the implementation of the Logistics and Planning applications
Resource Capacity planning including communication of constraints, alternative resource options, priorities and expected delivery dates of developments to business and Demand Managers / Business Relationship Managers
Manage any Supply Chain escalations within area of responsibility
Oversee third party service providers, when required.
Participate in developing standard logistics and planning practices across the business.
Ensure a high level of simplification and convergence across the different Supply Chain) templates.
Build stakeholder networks to ensure that the Supply Chain organisation is recognized as strategic business partner.
Software release management including developments and patches
Participate in strategic applications long and short-term strategy development
Lead, mentor, and manage staff to optimize performance through clear and effective communication to create a positive team environment.
Assess technical skills, identify training needs and opportunities, and ensure that required materials and tools are available for direct reports to perform their job responsibilities.
Responsible for ensuring the delivery of projects and change within the relevant application area modules. Actively communicating project status/ issues and ensure that business needs are understood and met.
Collaborate with the IT demand managers.
Create estimates for future projects and define capacity needs
Enforce policies and procedures to continuously improve the delivery of the Supply Chain solutions and to be compliant with agreed policies such as SOX
Managing and drive the (Logistics and Planning) release process.
Management of metrics related to projects, application development and incident resolution

Benefits

Medical, dental and vision plans
Flexible time off, starting at 80 hours paid time per year for full-time salaried employees
Company-paid holidays starting at 8 days per year and may vary by location
Wellbeing program & Employee Assistance Program
Health Savings Account/Flexible Spending Account
Life insurance, AD&D, short-term & long-term disability, and voluntary benefits
Paid Parental Leave
Retirement Savings Plan with company match
Tuition Reimbursement (dependent upon approval)
Discretionary annual bonus program (initial eligibility dependent upon hire date)