Discover Financial Services-posted about 1 year ago
$91,000 - $153,400/Yr
Full-time • Manager
Houston, TX
Credit Intermediation and Related Activities
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The Manager of Issue Management at Discover Financial Services is responsible for overseeing the life-cycle of potential issues within the organization. This role involves managing escalated blockers, mentoring team members, and acting as a primary back-up for the senior manager. The position focuses on identifying, prioritizing, and implementing improvements in the Issue Management process, ensuring effective collaboration with various teams to minimize future impacts of issues and document resolutions.
