Manager, Inventory Control COE

Holland America Group•Miami, FL

3h•Hybrid

About The Position

The Inventory Control COE Manager is critical resource in the Inventory Control COE in improving inventory data accuracy within Carnival Corporation through developing and implementing inventory controls policies/standards and providing expertise to the brands in order to improve data integrity and enable value realization from the Marine Asset Strategy Transformation (MAST) initiative. This role involves engaging all eight Carnival brands in conjunction with cross-functional teams including operations, IT, and data governance to embed best practices and drive operational excellence. The ideal candidate will have strong process improvement experience, stakeholder engagement skills, a background in governance or process design environments or consulting industry. Essential Functions: Supports the COE Lead to drive inventory excellence and coordinate with brand inventory teams to execute shipboard initiatives Work with TMO (Transformation Management Office) to report on performance, escalate issues, and surface investment needs Work with brand inventory teams to deploy standards, execute initiatives, and drive change Work with cross-functional leadership to resolve inter-dependencies Standards & Requirements: Work with brand inventory teams to ensure work instructions comply with policies; support training by brands Governance & Reporting: Define reporting needs; monitor reporting by brand inventory teams and surface issues; support brands with templates for corrective actions; support governance Capability Improvements: Develop roadmap of initiatives; develop tools to support and monitor IMPACT; support execution of cross-brand initiatives Resourcing & Investments: Confirm resourcing needs from brand inventory teams; develop business cases to support investments Change Management: Support MAST TMO / Change Lead with change management; monitor execution of change initiatives by brand inventory teams Knowledge & Skills: This role plays a key part in establishing and building organization inventory controls as part of the Inventory Control COE including the following key activities: Work with TMO to report on performance, escalate issues, and surface investment needs; Work with brand inventory teams to deploy standards, execute initiatives, and drive change; Work with cross-functional leadership to resolve inter-dependencies The role requires the ability to analyze complex workflows, identify inefficiencies, and design practical, scalable solutions. It involves anticipating operational and compliance challenges, facilitating stakeholder input, and balancing competing priorities to deliver sustainable improvements. This role directly impacts operational efficiency, compliance, and data integrity. By simplifying and establishing global processes, it supports better decision-making, risk mitigation, and alignment with corporate objectives. It also contributes to a culture of continuous improvement and accountability. The role will support across all brands to drive to a common process in order to deliver benefits and will support ways of working which impact on ship and shore colleagues. change. The Inventory Control COE Manager may lead project teams and inventory control working groups, and will be responsible for mentoring junior analysts or coordinators as the function grows. Knowledge: Understanding of workplace policies and procedures / Familiarity with team collaboration tools and techniques. Skills: Strong time management and organizational skills Abilities: Ability to maintain reliable and consistent attendance / Capacity to be punctual and meet deadlines / Ability to collaborate effectively with colleagues and work as part of a team / Demonstrated professionalism in all interactions and tasks.

Requirements

Bachelor’s degree in Business Administration, Operations Management, Engineering, or a related field.
Proven experience (typically 5+ years) in operational and/or project management roles.
Demonstrated success in leading cross-functional process improvement initiatives in complex or regulated environments.
Strong analytical and problem-solving skills, with the ability to interpret data and translate insights into actionable improvements.
Experience in stakeholder engagement, change management, and training delivery to support process adoption.
Understanding of workplace policies and procedures
Familiarity with team collaboration tools and techniques.
Strong time management and organizational skills
Ability to maintain reliable and consistent attendance
Capacity to be punctual and meet deadlines
Ability to collaborate effectively with colleagues and work as part of a team
Demonstrated professionalism in all interactions and tasks.

Nice To Haves

Professional certification in process improvement or quality management (e.g., Lean Six Sigma, BPM, ISO 9001) is highly desirable.
Strong understanding of business process modelling tools and methodologies (e.g., BPMN, Visio, ARIS).
Familiarity with governance frameworks and compliance standards relevant to asset management or maintenance systems.
Experience working with or within asset management, facilities management, or planned maintenance systems is a plus.

Responsibilities

Supports the COE Lead to drive inventory excellence and coordinate with brand inventory teams to execute shipboard initiatives
Work with TMO (Transformation Management Office) to report on performance, escalate issues, and surface investment needs
Work with brand inventory teams to deploy standards, execute initiatives, and drive change
Work with cross-functional leadership to resolve inter-dependencies
Work with brand inventory teams to ensure work instructions comply with policies; support training by brands
Define reporting needs; monitor reporting by brand inventory teams and surface issues; support brands with templates for corrective actions; support governance
Develop roadmap of initiatives; develop tools to support and monitor IMPACT; support execution of cross-brand initiatives
Confirm resourcing needs from brand inventory teams; develop business cases to support investments
Support MAST TMO / Change Lead with change management; monitor execution of change initiatives by brand inventory teams

Benefits

Cost-effective medical, dental and vision plans
Employee Assistance Program and other mental health resources
Additional programs include company paid term life insurance and disability coverage
401(k) plan that includes a company match
Employee Stock Purchase plan
Holidays – All full-time and part-time with benefits employees receive days off for 8 company-wide holidays, plus 2 additional floating holidays to be taken at the employee’s discretion.
Vacation Time – All full-time employees at the manager and below level start with 14 days/year; director and above level start with 19 days/year. Part-time with benefits employees receive time off based on the number of hours they work, with a minimum of 84 hours/year. All employees gain additional vacation time with further tenure.
Sick Time – All full-time employees receive 80 hours of sick time each year. Part-time with benefits employees receive time off based on the number of hours they work, with a minimum of 60 hours each year.
Complementary stand-by cruises, employee discounts on confirmed cruises, plus special rates for family and friends
Personal and professional learning and development resources including tuition reimbursement
On-site Fitness center at our Miami campus