Manager - International & Supply Chain Networking Services

Costco Wholesale Corporation•Issaquah, WA

35d

About The Position

Costco IT is responsible for the technical future of Costco Wholesale, the third largest retailer in the world with wholesale operations in fourteen countries. Despite our size and explosive international expansion, we continue to provide a family, employee centric atmosphere in which our employees thrive and succeed. This is an environment unlike anything in the high-tech world and the secret of Costco's success is its culture. The value Costco puts on its employees is well documented in articles from a variety of publishers including Bloomberg and Forbes. Our employees and our members come FIRST. Costco is well known for its generosity and community service and has won many awards for its philanthropy. The company joins with its employees to take an active role in volunteering by sponsoring many opportunities to help others. Come join the Costco Wholesale IT family. Costco IT is a dynamic, fast-paced environment, working through exciting transformation efforts. We are building the next generation retail environment where you will be surrounded by dedicated and highly professional employees. As a member of the IT Management Team, you are responsible for managing, developing, and leading a team of employees. Your role includes leading the specific functional responsibilities of your team, which involves overseeing team performance and deliverables. However, your role as a leader within our organization requires more than the management of resources and day-to-day operations. As a steward of the company, you are charged with the development and execution of your team's strategic vision and plan and ensuring that your team's actions align with the larger goals of the company and the IT Division. The Supply Chain Networking Manager will be responsible for overseeing the design, implementation, and management of network infrastructure and services for Costco's networking technologies in varied supply chain and international locations. This role will develop and execute strategies to ensure network reliability, security, and scalability. The Supply Chain Networking Manager will collaborate with cross-functional both domestic and international teams to align network solutions with business goals, manage vendor relationships, and stay current with emerging technologies to drive innovation in their area. As the primary conduit between your employees and upper leadership, your role in communicating and modeling the values and guiding principles of our company culture is of vital importance. All members of IT Management should strive to consciously and consistently foster a culture of engagement, trust, and "open door" communication. If you want to be a part of one of the worldwide BEST companies "to work for", simply apply and let your career be reimagined.

Requirements

3+ years' technical management experience.
Demonstrated strong leadership and team-building skills, proven ability to motivate team members to deliver exceptional results, and the ability to hold the team to high standards relating to quality and responsiveness.
Proven ability to develop and execute strategies relating to implementation, delivery and support of enterprise networks and services.
Experience in routing, switching, wireless, sd wan, industrial networking technologies in modern infrastructures.
Experience in working with other infrastructure teams at the international level.
Strong interpersonal skills, able to work with people at all management levels.
Able to work under pressure and in a crisis situation.
Effectively communicates complex technical information to non-technical audiences.
Extremely responsive, with a strong sense of urgency.
Excellent writing and oral communications skills.
Experience creating and managing budgets.
May require scheduling flexibility to meet the needs of the business.
Self-motivated, responsible, conscientious, and detail oriented with excellent work ethic.
HIPAA Training and Supervisors Orientation (within 30 days of hire); Leadership Development 101 (within one year); Costco Pay Policies (within 90 days of promotion).

Nice To Haves

5+ years' relevant experience within a large-scale distributed network environment.
Experience in network automation is highly desirable.
Experience in campus networking including large scale wireless deployments.
Experience in managing staff remotely.
Strong experience managing projects.
Familiar with Agile methodologies and tools.
Proficient in Google Workspace applications, including Sheets, Docs, Slides, and Gmail.

Responsibilities

INTEGRITY: When achieving benchmarks and goals, use methods/strategies that are consistent with the Code of Ethics and the Standard of Ethics for Managers and Supervisors. Always leads by example. Appropriately handles employee concerns and follows through to resolution.
MEMBER SERVICE: Provides and ensures staff provides an exceptional member experience.
ADMINISTRATION: Ensures proper department coverage (writing schedule and break aids if needed). Understands department budget, able to research and explain budget variances.
MANAGING PERFORMANCE: Coaches and mentors employees to provide support and guidance. Has regular open and honest conversations with employees to discuss work performance and career development. Identifies learning opportunities to strengthen employee knowledge, skill and ability.
COMMUNICATION: Regularly shares information with employees via meetings and one-on-one conversations. Successfully navigates difficult conversations with employees, members, and suppliers. Listens, expresses empathy and adapts to get points across. Addresses issues immediately to ensure a timely resolution and to avoid escalating the situation. Consistently demonstrates business knowledge during interactions with senior management.
SELF-MANAGEMENT: Demonstrates sound judgment, taking a partner when necessary. Ability to maintain self-control in the face of hostility or provocation or in intense, hectic situations.
INCLUSION: Encourages different approaches and ideas to work and to accomplish goals. Seeks employee input. Takes the time to get to know or reach out to candidates who show potential that may not come forward on their own.
COMPLIANCE AND SAFETY: Takes measures to ensure employee and member information is kept confidential and adheres to IS security policy.
Sets and maintains priorities for the organization they are to manage.
Establishes and maintains collaboration and communication with stakeholders on a regular cadence.
Conducts team meetings on a regular schedule outside of agile ceremonies.
Collaborates with peer managers within the department as well as the division.
Conducts peer review sessions to ensure Costco and industry best practices and standards are followed.

Benefits

paid time off
health benefits - medical/dental/vision/hearing aid/pharmacy/behavioral health/employee assistance
health care reimbursement account
dependent care assistance plan
short-term disability and long-term disability insurance
AD&D insurance
life insurance
401(k)
stock purchase plan to eligible employees

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