Manager, Intermodal Operations

Coyote Logistics • North Chicago, IL

94d • $70,000

About The Position

The Manager, Intermodal Operations is responsible for the overall growth, development, and management of RXO’s Intermodal accounts. The Manager, IMDL Ops is responsible for managing, motivating, and leading a team to build trust, credibility, and rapport with assigned customers. The Manager, IMDL Ops is expected to have strong analytical and refined decision-making skills and is accountable for the tactical execution of customer-specific strategies.

Requirements

• 4 years industry experience preferred
• 2 years people management experience preferred
• Adaptable, collaborative work style

Responsibilities

• Closely monitor account performance and proactively identify ways to improve overall profitability.
• Stay informed about market trends, competitor activities, and industry developments.
• Provide feedback and insights to make strategic decisions and recommend improvements.
• Oversee all operations within assigned accounts and correct deficiencies and support issue resolution.
• Provide consultative feedback to customers and look for inefficiencies within their supply chain.
• Monitor and evaluate employee performance by setting expectations, providing feedback, conducting performance reviews, and implementing corrective action plans (CAPs) as needed.
• Work closely with internal teams to ensure smooth coordination and communication across all logistics functions.
• Develop, implement, and maintain Standard Operating Procedures to ensure consistent and efficient operations.
• Gather, analyze, and present data to support decision-making and track performance metrics.
• Identify opportunities for continuous improvements to contribute to the development of best practices and enhance operational efficiency.

Benefits

• Comprehensive medical, dental, vision, and life insurance coverage
• Retirement 401(k) featuring employer match
• Health Savings Account (HSA) & Flexible Spending Accounts (FSAs)
• Employee Assistance Program (EAP)
• Industry-leading mental health resources
• Complimentary membership to Peloton
• Access to LinkedIn Learning for continuous skill enhancement
• Paid time off and paid parental and disability leave
• 3 paid community service days annually

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 5,001-10,000 employees