Manager, Integrated Security Technology

Alkermes

11d•$145,000 - $157,000•Hybrid

About The Position

This is a global, hybrid role requiring flexibility in working hours and periodic domestic and international travel to support project execution and operational oversight. Reporting to the Director of Security, the Manager, Integrated Security Technology is responsible for the administration of the Alkermes’ global physical security technology program. This individual will oversee the design, deployment, and maintenance of all enterprise security technology solutions across Alkermes’ facilities worldwide. Key systems include electronic access control, video surveillance, visitor management, real-time risk monitoring, travel security technology and emergency notification systems.

Requirements

Deep technical knowledge of networked security systems, including TCP/IP networking, server infrastructure, and SQL/database environments.
Experience developing technical specifications, scope of work (SOW) documents, RFPs, and managing complex system integrations.
Strong understanding of physical security principles, regulatory compliance, and risk mitigation strategies.
Proven vendor management, contract negotiation, and SLA oversight skills.
Excellent project management, organizational, and communication abilities.
Strategic mindset with the ability to translate business and risk requirements into scalable technical solutions.
Willingness and ability to travel domestically and internationally as required.
Bachelor’s degree preferred; equivalent experience will be considered.
6–8+ years of progressive experience managing enterprise physical security systems in a multi-site or global environment.
Demonstrated experience within pharmaceutical, biotech, or similarly regulated industries strongly preferred.
Familiarity with working in GxP/GMP regulated environments and understanding how physical security data (audit trails) supports regulatory compliance.
Proven experience in the design, implementation, and long-term support of enterprise access control and video management platforms (e.g., Genetec or comparable systems).
Alkermes has recently adopted a hybrid working environment to support and meet the needs of employees and this role will operate in a flexible environment with 60% of time in the office and 40% from home.
This position is eligible for the hybrid workplace model, requiring work to be completed onsite at our Waltham, MA office at least 3 days per week.
This role is not eligible for fully remote work.

Responsibilities

Ensure the implementation, integrity, and performance of all physical security technology systems across Alkermes’ global footprint, including: Electronic access control systems (hardware and software) Video surveillance systems and intelligent video analytics Emergency notification and mass communication systems Electronic key management, intercoms, and duress devices Visitor management and travel security platforms
Responsible for disaster recovery, redundancy, and system continuity planning for all critical security systems and associated SQL databases.
Manage routine system audits, software updates, patches, and lifecycle maintenance to ensure functionality, compliance, and cybersecurity alignment.
Provide high-level technical support and serve as the subject matter expert (SME) for all physical security technology systems to both global and regional security teams.
Lead the strategic planning, selection, design, and implementation of new security technology, including a unified, enterprise-level physical security platform
Lead the management of all security technology projects, from initial concept and scope definition to final commissioning, coordinating extensively with Site-Ops, IT, and external construction teams.
Build and maintain strong, collaborative relationships with cross-functional partners, including IT, Site-Operations, HR, and R&D stakeholders, to ensure security technology aligns with business needs and enterprise infrastructure.
Negotiate, manage, and oversee service level agreements (SLAs) and contracts with key security technology vendors, integrators, and service providers
Lead contractor and integrator oversight, including review of schedules, scope adherence, and quality of work across all security technology projects and maintenance activities. Ensure all vendors maintain required permits, insurance certificates, training credentials, and compliance documentation.
Conduct Quarterly Business Reviews (QBRs) with key integrators to measure performance against SLAs and verify contractor invoices against work performed to ensure budget accuracy.
Maintain an accurate inventory of all security technology assets, including lifecycle management and capital expenditure planning for replacements and upgrades.
Provide on-call leadership and technical support for critical security incidents or emergencies outside of regular business hours, as needed.