Manager, Inside Sales

Paysafe • Jacksonville, FL

1d • Hybrid

About The Position

Paysafe is a leading payments platform with an extensive track record of serving merchants and consumers in the global entertainment sectors. Its core purpose is to enable businesses and consumers to connect and transact seamlessly through industry-leading capabilities in payment processing, digital wallet, and online cash solutions. With 29 years of online payment experience, an annualized transactional volume of $152 billion in 2024, and approximately 3,000 employees located in 12+ countries, Paysafe connects businesses and consumers across 260 payment types in 48 currencies around the world. Delivered through an integrated platform, Paysafe solutions are geared toward mobile-initiated transactions, real-time analytics and the convergence between brick-and-mortar and online payments. Further information is available at
www.paysafe.com.
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Position Overview:
This Manager, Inside Sales is responsible for managing and leading a team of Direct Sales Representatives. This individual is accountable for the monthly and daily sales metrics of new account approvals, new account activations, net revenue, and product sales. The emphasis of which will be on monthly, weekly, and daily production goals.
This individual must be able to coach, train and motivate Sales Representatives to be actively engaged with clients every day, build rapport with clients on every call, be able to teach consultative selling and product sales that provide a complete solution for the client, and finally close the sales call and get the client activated. Additionally, this individual will need to do summary level reporting on a monthly, weekly and daily basis to provide relevant metrics with a qualitative explanation to senior management.

This is a hybrid position based in our Jacksonville, FL office, with an expectation of working onsite three days per week.

Requirements

• Bachelor’s degree in business, marketing, or a related field; or equivalent professional experience in lieu of a degree, required
• Minimum of 5 years of sales leadership experience within the merchant services or payment processing industry, required. Proven ability to coach, develop, and lead high-performing sales teams.
• Deep understanding of payments ecosystem, including merchant services, payment processing and POS solutions.
• Demonstrated success in building and executing sales plans that drive revenue growth and market expansion.
• Exceptional interpersonal skills with the ability to build trust, influence stakeholders, and work cross-functionally to resolve issues.
• Skilled in CRM platforms (Salesforce preferred) and sales analytics tools to monitor performance, optimize pipeline health, and inform decision-making.

Nice To Haves

• Experience with FiServ and the Clover product line is a strong advantage.

Responsibilities

• Develop and implement sales plans to exceed revenue targets within the inside sales vertical. Collaborate with cross-functional sales leaders to drive initiatives that improve key performance metrics such as close rates, client engagement, activations, and overall net revenue
• Analyze daily and month-to date sales reports to monitor progress and identify trends. Deliver clear, data-driven summaries and recommendations to leadership. Prepare and present monthly performance reviews, including metrics such as close rates, approvals, activations and revenue generation.
• Lead, coach and inspire a high-performing team of Business Development Managers. Identify team needs, implement targeted development actions, and provide monthly performance insights to senior leadership. Foster a culture of accountability, growth and continuous improvement.
• Stay informed on industry trends, regulatory changes, and competitor offerings within the mid-market payments space. Use market insights to refine sales strategies and position our solutions effectively against competitors.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager