Manager, Information Technology - IT Applications

APS•Phoenix, AZ

21h•Hybrid

About The Position

Our present and future success depends on the creative and dedicated people of our company who demonstrate the principles outlined in the APS Promise: Design for Tomorrow, Empower Each Other and Succeed Together. As Arizona stewards, APS is committed to doing what is right for the people and prosperity of our state. As the Manager of IT Applications, you will lead the teams responsible for designing, building, and supporting the enterprise applications that power day‑to‑day business operations across the company. This includes the Corporate Resources suite, supporting areas such as Legal, Transportation, Public Policy, and other general‑use applications that help our employees work more efficiently and effectively. Your leadership ensures these systems are reliable, secure, and aligned with APS’s mission to deliver safe, affordable, and sustainable energy. In this role, you will guide application enhancements, oversee new implementations, and help shape how technology enables long‑term operational excellence. Your work strengthens internal processes, supports employees across the organization, and helps APS succeed together.

Requirements

A technology leader with experience in designing, developing, implementing, and supporting enterprise applications.
A people‑focused manager who empowers teams, fosters collaboration, and drives shared success.
A problem solver who applies thoughtful analysis and creativity to resolve complex challenges.
A clear communicator who builds trust and forms strong partnerships with business stakeholders.
Someone who embodies the APS Promise: design for tomorrow, empower each other, and succeed together.
BS in Computer Science, Business or related degree or equivalent work experience.
PLUS eight to ten (8-10) years progressively responsible related experience in area/s of assignment is required to obtain an advanced understanding of information and/or communication systems, operating systems, network communications, equipment and infrastructure.
Demonstrated leadership skills required.
Demonstrated high quality oral, written and presentation communication skills, high quality interpersonal and people management skills, and demonstrated experience in project management.
Extensive experience in the development, integration, and support of information and communication systems applications, distributed and mainframe environments, network architecture and sub-systems, distributed and mainframe server architectures cross platform interfaces.
Extensive experience in information systems methodologies, systems guidelines & architectures, and technologies.

Nice To Haves

Previous supervisory experience preferred.

Responsibilities

Lead and coach teams responsible for analyzing needs, designing solutions, and delivering new or enhanced enterprise applications for Corporate Resources functions.
Manage planning, prioritization, and execution of application development and technology initiatives that improve internal operations.
Ensure seamless integration of new and existing systems by guiding overall architecture, data flows, and technical alignment.
Troubleshoot complex issues and implement practical solutions that support business continuity and reliable performance.
Partner with Legal, Transportation, Public Policy, and other business units to understand needs and deliver applications that improve usability and operational efficiency.
Foster a customer‑focused culture by ensuring dependable application performance and high-quality service delivery.
Directs the delivery and maintenance of quality information and communication systems solutions to support PNW business processes that follow all I/S guidelines and architectures.
Ensures client assistance and 7 day per week/24 hours a day support for operational systems consistent with Service Level Agreements and business processes are optimized.
Ensures preferred technical architecture and business requirements are balanced to provide effective information and communication systems solutions, sound architecture, and cross-system integration objectives.
Resolves technical issues and recommends and implements viable alternatives and solutions.
Ensures departmental costs remain within approved budget.
Continually improves department work processes.
Develops unit level strategic plans that support corporate and I/S plans.
Supports client planning process and prioritization for systems technology implementation.
Assigns, directs, facilitates, reviews and approves unit work activities.
Ensure effectiveness and productivity of the work unit.
Maintains knowledge and understanding of business processes.
Manages, negotiates, and meets client's expectations.
Implements performance management programs.
Spends time with staff on performance focusing.
Develops and retains a highly skilled technical team including a supervisory backup.
Actively seeks to improve own skills and knowledge to apply to current and emerging business and technical environment.
Ensures appropriate staffing levels and that staff has technical skills and business skills to support objectives of the organization.
Acts to produce effective teams.
Ensures the development of a cooperative culture that supports team accomplishments.
In a timely manner, communicates issues openly and honestly with staff, peers, management and customers.