Manager-Information Services

IU Health • Indianapolis, IN

3d

About The Position

Our leaders shape strategic initiatives, develop passionate teams, and work to
improve health outcomes. They advance our mission and exemplify excellence,
compassion, teamwork and purpose in all that they do. Indiana University Health
is seeking individuals who embody these values to join our Information Services
leadership team in the role of Manager-Information Services. This is a Direct
Hire with state-wide travel as needed.

Scope:
You will lead an Ambulatory Informatics Team and support outpatient
practices.
In this role, you will collaborate with clinical operational leaders to help
physicians and staff use the EMR efficiently.
By leveraging data, you will identify gaps in utilization and implement
strategies to improve efficiency and proficiency.
You will also promote user adoption through training and support, streamline
workflows, and foster collaboration between clinical and technology teams to
enhance patient care and operational performance.
Oversees the productivity of assigned IS team and resources.
Ensures that project outcomes conform to business and clinical needs.
Demonstrates consistency & reliability in execution.
Builds a functional team and ensures that human and financial resources are
effectively deployed.
Establishes metrics and tracks improvements.
Manages team members and drives the ownership mindset necessary to achieve
departmental plans and direction.
Reviews and evaluates work of staff and prepares performance reports.

Indiana University Health is unlike any other healthcare system and we're
looking for team members who share the things that matter most to us. IU Health
leaders play a crucial role in advancing the mission of our organization and
inspiring teams to make a meaningful difference in the lives of patients. As one
of Indiana’s largest employers and the most comprehensive medical system in the
state, our vision is to lead the transformation of healthcare through quality,
innovation and education, and make Indiana one of the nation’s healthiest
states.

IU Health is the largest health system in Indiana with nearly 40,000 team
members, 15 hospitals and $8.64 billion in operating revenue. The system’s
programs in cancer, cardiovascular, neuroscience, orthopedics, pediatrics and
transplants have received national recognition for quality patient care.  IU
Health, in partnership with the Indiana University School of Medicine, bring
together highly skilled physicians, researchers, and educators into close
collaboration to provide world-class care for children and adults and improve
the health of patients and communities across Indiana.

Indiana University Health is dedicated to a fair hiring process and is committed
to equal opportunity and nondiscrimination for all individuals, regardless of
age, color, disability, ethnicity, marital status, national origin, race,
religion, gender identity, expression, sexual orientation, or veteran status.

IU Health is invested in the lives of Hoosiers, leading the transformation of
healthcare to make Indiana one of the nation’s healthiest states.
As an employee of Indiana’s most comprehensive health system, we are excited to
support team members who are inspired by challenging and meaningful work for the
good of every patient. People who are compassionate and serve with a purpose.
People who aspire to excellence every day. Your personal and professional growth
is our top priority.

Requirements

• Requires 5-7 years of relevant experience in IS and/or management role.
• Requires knowledge in business or clinical applications and supporting technology.
• Requires a demonstrated fundamental understanding of project accounting and financial management.
• Requires an understanding of general Information Management roles, responsibilities, and best practices.

Nice To Haves

• Bachelor's Degree preferred or equivalent experience.
• Some combination of the following certifications/coursework is preferred: PMP, ITIL, Six-Sigma/continuous improvement/quality training, Agile Methodologies, CCNA, VCP, CISA, CISSP, or vendor-specific SAN/NAS training.
• Strong working skills with MS Office tools such as Word, Excel, PowerPoint, Visio, etc. is preferred.
• Preferred experience with contractor and vendor management

Responsibilities

• Lead an Ambulatory Informatics Team and support outpatient practices.
• Collaborate with clinical operational leaders to help physicians and staff use the EMR efficiently.
• Leverage data to identify gaps in utilization and implement strategies to improve efficiency and proficiency.
• Promote user adoption through training and support, streamline workflows, and foster collaboration between clinical and technology teams to enhance patient care and operational performance.
• Oversee the productivity of assigned IS team and resources.
• Ensure that project outcomes conform to business and clinical needs.
• Demonstrate consistency & reliability in execution.
• Build a functional team and ensures that human and financial resources are effectively deployed.
• Establish metrics and tracks improvements.
• Manage team members and drives the ownership mindset necessary to achieve departmental plans and direction.
• Review and evaluate work of staff and prepares performance reports.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager