Manager, Inbound | PM

Digi-Key • Thief River Falls, MN

76d • $79,200 - $108,900

About The Position

The Manager, Inbound is responsible for managing and developing leaders of people and potentially individual contributors. This position ensures business objectives aligning to Receiving strategy and policy are accomplished through established, implemented and executed plans & tactics. The position's focus is on maintaining, coaching and developing staff, communicating organization objectives and expectations, and monitoring the progress of projects and initiatives, taking appropriate action when needed. This is considered an essential onsite role, which requires regular onsite attendance. Schedule: Monday - Friday, 1:30 p.m. - 10:00 p.m.

Requirements

• High School Diploma or GED (Required).
• 2 + years of people leadership experience (Required).
• 2-year degree in Operations, Business Administration or similar area of study or equivalent relevant work experience (Preferred).
• 4+ years of DigiKey and/or industry experience in Order Fulfillment, people leadership or other relevant work experience (Preferred).

Responsibilities

• Manage a group of employees; primarily manages employees at seasoned / professional level.
• Develop team members through the use of strategic delegation.
• Accountable for the performance of a team within own discipline based on departmental strategy & goals.
• Develop and administer plans and procedures for all company personnel; adapt plans to address resource and operational challenges.
• Oversee planning and organization of department activities.
• Participates in developing department goals, objectives, and measurements in alignment with corporate strategy.
• Lead, plan and organize department staff meetings.
• Provide business and team updates.
• Ensure that action items are completed in a timely manner.
• Evaluate reports, decisions and results of department in relation to established goals.
• Recommend new approaches for continual improvements in efficiency and service of the department.
• Build key partnerships within the organization to ensure understanding of broad business strategy and impact to the department.
• Act as a change agent who is able to gain consensus and influence action.
• Identify opportunities for team and/or supervisor development to ensure industry and corporate standards are met.
• Continually evaluate assigned department's workforce needs/requirements.
• Coordinate hiring schedule/requirements with HR.
• Monitor and evaluate performance dashboards and reports.
• Determine root cause of issues & propose/lead recommendations & implementation for resolution.
• Provide direction and guidance to employees and manage issues appropriately.
• Partner with Human Resources (HR) when needed.
• Oversee and provide strong mentorship to employees through effective training, coaching and team building.
• Ability to travel - domestically and internationally as needed/requested.
• May lead/participate on cross-functional committees, task forces.
• Develop a strong working relationship with the warehouse management team as well as other departments.
• Review, evaluate, develop, and implement operational functions, which will meet or exceed present and future business needs.
• Work with receiving teams to make sure that all parts are accurately received and that the parts are put away in the proper locations based upon the individual part storage criteria.
• Demonstrates strong presentation skills for a variety of audiences, including executive management.
• Demonstrates ability to understand and analyze reports as well as confidence to make recommendations.
• Demonstrates ability to actively participate as a member of the DigiKey Management Team to meet departmental goals.
• Demonstrates a high level of confidentiality.
• Demonstrates professionalism and ability to communicate at all levels within the organization.
• Ability to work independently with minimal direction.
• Experience with creating and delivering marketplace strategy and solutions.
• Expert in time, resource management with strong written and verbal communication skills.
• Strong representative of sense of accountability and ownership.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Industry: Merchant Wholesalers, Durable Goods
• Education Level: High school or GED
• Number of Employees: 1,001-5,000 employees