Manager, Inbound Operations

Digi-Key Corporation • Fargo, ND

387d

About The Position

The Manager, Inbound Operations at Digi-Key Corporation is responsible for overseeing and developing a team of employees in the inbound operations department. This role focuses on ensuring that business objectives align with the receiving strategy and policies, while also managing the performance and development of staff. The manager will implement plans and tactics to meet operational goals, maintain effective communication, and monitor project progress.

Requirements

• High school diploma or GED.
• 2 years of people leadership experience.
• Must be eligible to work in the US without sponsorship.

Nice To Haves

• 2-year degree in Operations, Business Administration, or similar area of study or equivalent relevant work experience.
• 4 years of Digi-Key and/or industry experience in Order Fulfillment.
• Experience with Workday.
• Familiarity with Manhattan.
• Familiarity with BI tools and dashboards.

Responsibilities

• Manage a group of employees, primarily at seasoned/professional levels.
• Develop team members through strategic delegation.
• Accountable for team performance based on departmental strategy and goals.
• Develop strong working relationships with the PDC warehouse management team and supporting functions.
• Review, evaluate, develop, and implement operational functions to meet business needs.
• Ensure accurate receiving and proper storage of parts by working with receiving teams.
• Develop and administer plans and procedures for company personnel, adapting to resource and operational challenges.
• Oversee planning and organization of department activities and participate in developing department goals and objectives.
• Lead, plan, and organize department staff meetings, providing business and team updates.
• Evaluate reports and results in relation to established goals, recommending improvements for efficiency and service.
• Build key partnerships within the organization to ensure understanding of business strategy and departmental impact.
• Evaluate workforce needs and coordinate hiring for the department.
• Act as a change agent to gain consensus and influence action.
• Identify opportunities for team and supervisor development to meet industry and corporate standards.
• Monitor performance dashboards and reports, determining root causes of issues and proposing solutions.
• Provide direction and guidance to employees, managing issues appropriately and partnering with HR when needed.
• Oversee mentorship of employees through effective training, coaching, and team building.
• Monitor and evaluate performance dashboards, proposing and leading recommendations for resolution.
• Travel domestically and internationally as needed/requested.
• Participate in cross-functional committees and task forces.
• Build and maintain relationships with suppliers to enhance the inbound process.
• Review and optimize the truck schedule to meet business goals.
• Demonstrate strong presentation skills for various audiences, including executive management.
• Understand and analyze reports, making confident recommendations.
• Actively participate as a member of the Digi-Key Management Team to meet departmental goals.

Benefits

• Highly competitive benefits package.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Industry: Computer and Electronic Product Manufacturing
• Education Level: High school or GED