Manager in Waiting - Pandora Boutique

REEDS Jewelers•Fairfax, VA

About The Position

Join us today at our Pandora Boutique! This location is exclusively Pandora-branded owned and operated by REEDS Jewelers, a family-run company celebrating excellence since 1946. REEDS is known for its high standards of quality, personalized service, and ethical leadership in the jewelry and luxury retail industry. Learn more about our story and career opportunities at REEDS.jobs . About Pandora Pandora is a global leader in self-expression through jewelry, renowned for its iconic charm bracelets, elegant rings, and timeless necklaces. With a bold commitment to sustainability— the brand continues to set the standard in innovation and responsible craftsmanship. Working in a Pandora boutique means more than just selling jewelry—it’s about helping customers celebrate life’s moments and milestones. As the face of a beloved global brand, boutique team members connect with passionate, loyal clients who return time and again to build meaningful personal collections. Every day is an opportunity to create unforgettable experiences. At REEDS Jewelers , we bring together the timeless values with the energy and innovation of a modern luxury retailer. For nearly 80 years, we’ve built a legacy of trust, exceptional customer service, and curated fine jewelry- offering our clients an elevated experience both in-store and online. What sets REEDS apart is our unwavering commitment to people and progress. We stay true to our roots while constantly evolving, embracing new technology, premium brands, and forward-thinking practices to lead in the world of luxury retail. Here, you’ll find more than a job, you’ll find a career with purpose, growth, and lasting impact. The Role: Manager in Waiting A Manager in Waiting assists the store manager in all aspects of the store's operations while motivating sales associates to be capable, confident, and successful. The ideal candidate is responsible, accountable, and driven to grow into a management role, strengthening their leadership skills along the way. This position is designed for someone eager to develop professionally, learn the business, and prepare for future leadership opportunities within REEDS. The best candidates can hold themselves and others accountable for the overall vision, direction, growth, profitability, and success of the retail store. We provide the tools, training, and mentorship you need to expand your knowledge- whether it’s learning about the world-class designers we proudly represent or mastering top-selling skills that set you up for long-term success. A Manager in Waiting at REEDS Jewelers is a full-time, salaried exempt position with commission opportunities, performance bonuses, and a full benefits package. Location This job is currently posted in Northern Virginia, and the position will serve multiple locations nearby including Dulles, Springfield, Fredericksburg, and Newport News, VA.

Requirements

Experience in retail, preferably within luxury, specialty, or jewelry retail.
Passion for the Pandora and REEDS brand
Strong leadership presence with the ability to inspire, guide, and develop a team.
Proficient in POS systems, clienteling tools, Microsoft Office, and digital commerce platforms.
Availability to work a flexible schedule including evenings, weekends, and holidays.
High School Diploma/Equivalent
Must be legally eligible to work in the U.S.
Must be able to sit or stand for extended periods as required

Nice To Haves

Previous coursework or certification from the Gemological Institute of America (GIA)
Passion for jewelry, watches, and Pandora

Responsibilities

Drive store performance, exceeding sales goals and KPIs
Leverage sales analytics to drive strategy and opportunity
Lead by example as a selling manager and brand ambassador
Oversee visual presentation, product mix, and promotional execution
Deliver a seamless, personalized luxury experience to every customer
Inspire the team to build long-term client relationships through effective clienteling
Drive special events and creative engagement with clients
Lead from the floor during peak moments and events
Actively seek and respond to client feedback
Support the store manager to recruit, train, and retain top-tier talent
Create a culture of accountability, performance, and celebration
Facilitate continuous learning
Support manager's delivery flawless execution of daily operations
Support inventory, security, and loss prevention
Oversee compliance, safety, and store policy adherence
Support back-of-house organization and optimize operational efficiency

Benefits

REEDS Jewelers offers a comprehensive compensation program that includes health/dental/life/LTD insurance, 401k, merchandise discounts, career growth and a drug free workplace.
REEDS Jewelers is an Equal Opportunity Employer. We value the diversity of our team, and employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.
REEDS provides a smoke and drug-free environment.

Stand Out From the Crowd

Upload your resume and get instant feedback on how well it matches this job.

Upload and Match Resume