Manager In Training

Circle K-posted 4 months ago

Full-time • Mid Level

Grove City, OH

5,001-10,000 employees

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The Store Manager position at Circle K involves overseeing the daily operations of the store, ensuring excellent customer service, and managing a team of employees. The role requires strong leadership skills, the ability to develop positive relationships with suppliers and customers, and the capacity to analyze financial data to maximize sales and profits. The Store Manager will also be responsible for training employees, maintaining store standards, and ensuring compliance with company policies.

Recruit, hire and train positive, enthusiastic employees, ensuring excellent customer service.
Develop, manage and assign tasks appropriately to ensure the site is clean, adequately stocked, organized and well-kept based on Company standards.
Maintain a professional and supportive image among subordinates and supervisor.
Schedule employees within Company guidelines to maximize customer service and maintain site image.
Implement non-discriminatory related management skills while hiring, training, counseling, motivating and separating employees.
Develop positive and professional relationships with all suppliers.
Promote excellent service and resolve customer complaints in a timely, professional manner.
Prepare on-going and timely performance appraisals in writing for all employees, providing proper performance-based feedback.
Train all employees ensuring that customer service, site image and marketing execution meet Company standards.
Analyze daily sales and expense information and take appropriate action to maximize sales and net profits.
Safeguard and account for all money received and disbursed.

High School diploma or GED preferred.
Experience in retail sales preferred.
Ability to supervise and train for the use of equipment, tools and materials listed in the Customer Service Representative (CSR) and Assistant Site Manager (ASM) job description.
Ability to use a computer, or acquire those skills necessary to use a computer at the site, which includes analysis of reports, inventory control, cash control, counseling notices, etc.
A valid driver’s license and adequate transportation to/from bank and corporate management meetings.
Ability to communicate (orally and in writing) in English.

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