Manager in Training

Hilton Grand Vacations • Richfield, WA

1d • Onsite

About The Position

As a Manager in Training, the primary focus is to develop into a future Retail Marketing leader for the company. This role involves assisting with the day-to-day operations and success of the team at a kiosk located within retail partner locations. The M.I.T. will help set the tone by embracing core values, assist with supervising a team of usually 6-12 associates, and act as a manager-on-duty as needed. Flexibility to provide coverage at other stores within the assigned market as needed and adaptability to working with various teams will prepare the individual for future management opportunities. The M.I.T. will learn how to manage a team of associates, while also providing operational support to multiple teams across the organization. Additionally, there will be opportunities to work closely with leadership, developing impactful relationships to help build a career and professional brand. The goal for an M.I.T. is to acquire the ability to coach behaviors to cultivate a high performing team that meets or exceeds goals.

Requirements

• No experience necessary
• Must be willing to relocate
• Must be a self-starter with a strong work ethic and eager to learn
• Seeking candidates who are innovative, solution-focused, and that possess a keen attention to detail
• Great networking and communication skills are a must

Nice To Haves

• Previous sales, marketing or customer service experience is preferred

Responsibilities

• Provide remarkable and memorable customer care while fulfilling the vacation needs of every customer; role model ideal behaviors to ensure the team maintains the same high standard.
• Maintain a positive relationship with the retail partner management team and their associates; be a good steward of the retail partner's brand and coach the team to maintain the same high standard.
• Assist with operational execution including the work, performance and behavior of Sales Representatives and Guest Service Representatives, if applicable.
• Support Area Director with talent acquisition responsibilities as needed including reviewing resumes, observing interviews, and providing feedback about the applicant.
• Coach associates on all steps of the sales journey, provide feedback, and keep Area Director informed on observations.
• Develop a keen understanding of the various Marketing functions both in a production environment and from a support/operational perspective.
• Produce and distribute efficient reports to track key sales & marketing metrics.
• Engage with various business departments to ensure operational efficiency for areas such as Legal/Compliance, IT, and HR/Compensation.

Benefits

• Full Benefits while only working 30 Hours per week (health, vision, dental, PTO, 401k match up to 5%)
• UNCAPPED commission
• Unlimited Growth Potential
• Referral Bonus

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed