Manager In Training

Career Opportunities with Stanton Optical•Springfield, MO

18h•Onsite

About The Position

Stanton Optical is seeking a self-motivated individual for a Manager In Training role within a dynamic, exciting, and results-driven fast-paced retail environment. This position offers tremendous growth opportunities and allows individuals to be in charge of their earning and career potential. Stanton Optical is one of the nation's fastest-growing, full-service retail optical centers, committed to providing excellent customer service and quality eyewear at affordable prices. As a leading optical retailer, the company offers desirable optical brands and operates under the Vision, Mission, and Values of its parent company, Now Optics. The company's vision is to modernize the eye care experience for all people, with a mission to make eye care easy, guided by values of Integrity, Collaboration, Accountability, Respect, and Empowerment (iCARE). Stanton Optical fosters innovation and creativity, encouraging proactive sharing of ideas to improve the business.

Requirements

1+ year of proven track record of delivering outstanding customer service while exceeding sales goals in a fast paced retail environment
Ability to multitask, prioritize and be flexible with changing business needs in a team environment
Skills necessary to communicate effectively with a diverse group of people
Share our vision of modernizing eye care for all people and making eye care easy
High school diploma or equivalent required
Passionate about outstanding customer/patient care and eager to share that passion with others
Schedule flexibility (Work hours will be determined based on business needs)

Nice To Haves

Optical experience is a plus

Responsibilities

Greet our patients and customers as they enter the store, identify patients' needs to ensure an easy and memorable experience while providing promotional products and services available.
Assists patients and customers to choose eyewear that best fit their budget requirements as well as eye care needs.
Troubleshoot and identify problems related to prescription.
Resolve customer complaints, diffuse unsatisfied patients, and provide solutions to remedy situations.
Attain sales goals established while complying with company and local policies and procedures.
Adhering to quality control standards including OSHA and other safety requirements.
Ensure brand standards by performing basic housekeeping duties when necessary.
Execute simple customer repairs, assemble lenses into frames and edge stock lenses to expedite delivery of eyeglasses, and ensure customer orders are delivered accurately and on time.
Ensure brand standards are met in the lab area, and notify management of equipment malfunctions, incomplete orders, incorrect lenses, etc.
Keep track of delivery time commitments to patients (Now Service, Ready When Promised) to ensure 100% compliance.
Other duties as assigned and required.

Benefits

Medical, dental, and prescription drug coverage
Company paid life and short-term disability coverage
Free eyeglasses
Identity theft protection
Pet insurance
Paid time off that increases with seniority
Professional development and promotion opportunities
Employee recognition programs
Employee Assistance Program (EAP)
Employees get 2 free eyeglasses (no dollar limit) every year, and Friends and Family discounts on our products!
Competitive variable compensation opportunities and commission on sales.
Work with an amazing team!