Manager in Training

Hampton Inn Suites Columbus Scioto Downs • Lockbourne, OH

2d

About The Position

The Manager in Training (MIT) is an immersive program that offers exposure to all facets of hotel operations, including front desk, housekeeping, maintenance, food and beverage, and sales. Trainees will rotate through each department, learning the core responsibilities, management techniques, and strategies required to successfully oversee hotel functions. This role supports the development of leadership skills, strategic decision-making, and operational effectiveness in preparation for future management positions.

WHO IS VISTA HOST?
Vista Host is a Hotel Management & Development Company established in 1977. With nearly 30 hotels in our growing portfolio, we believe that with a shared vision, anything is possible.

THE VISTA HOST PROMISE
“We will inspire unlimited potential for every Vista Host associate and hotel guest. We will do this by serving all whom we encounter with genuine kindness and exceptional hospitality. Through these efforts, we will empower and always advocate for every person’s experience, resulting in their heartfelt desire to return.”

WHO IS THIS POSITION FOR?
The Manager in Training role is best suited for individuals who:
Are eager to pursue a career in hospitality management through hands-on learning across multiple departments.
Have strong adaptability and a desire to learn in a fast-paced, guest-centric environment.
Are enthusiastic about taking on a wide range of responsibilities to gain a comprehensive understanding of hotel operations.
Are strong communicators who enjoy working with teams to solve problems and enhance guest experiences.
Are self-motivated, positive, and driven to grow into a management role within the hotel industry.

Requirements

• Strong interest in pursuing a career in hospitality management with exposure to multiple departments.
• Excellent communication skills, both written and verbal.
• Ability to work in a fast-paced environment and adapt to changing priorities.
• Proficiency in Microsoft Office, with a willingness to learn hotel management software and data analysis.
• Ability to work flexible hours, including weekends and holidays, as needed.
• Positive attitude, enthusiasm for learning, and a strong commitment to delivering exceptional guest experiences.
• Must be able to communicate effectively in English, both verbally and in writing.
• Must be able to stand for long periods.
• Must be able to lift up to 40 lbs.

Nice To Haves

• Prior experience in food service or hospitality is a plus but not required.

Responsibilities

• Rotate through key hotel departments, including front desk, housekeeping, food and beverage, maintenance, and sales, to gain an understanding of daily operations and management responsibilities.
• Assist department managers in planning, staffing, training, and overseeing daily operations to ensure smooth workflow and guest satisfaction.
• Participate in implementing hotel policies, standard operating procedures (SOPs), and service standards, learning how to uphold brand and company expectations.
• Support front desk operations, including guest check-in/check-out processes, reservations management, and handling guest inquiries or complaints.
• Assist housekeeping management in maintaining cleanliness standards, inspecting guest rooms, and managing inventory and supplies.
• Contribute to food and beverage operations, learning about service standards, menu planning, inventory management, and guest interactions.
• Work with the maintenance team to understand routine maintenance tasks, preventative maintenance programs, and safety protocols.
• Collaborate with the sales team, assisting in executing sales strategies, managing group bookings, and fostering relationships with guests and clients.
• Analyze financial reports, including P&L statements, occupancy, and RevPAR, under the guidance of managers, to understand revenue and cost management.
• Participate in hiring, training, and developing staff members to ensure operational excellence and team growth.
• Take part in departmental meetings, contributing ideas to enhance efficiency, service quality, and guest satisfaction.
• Complete assigned projects and tasks as directed by the General Manager or department heads, with the goal of building managerial skills and operational knowledge.

Benefits

• Competitive salary with opportunities for performance-based incentives.
• Health, Dental, Vision, and Life Insurance.
• Long/Short Term Disability Coverage.
• Vacation, Sick, and Holiday Pay.
• 401k Program.
• Free, Third-Party Employee Assistance Program (personal and professional).
• Clear pathway for career advancement within Vista Host, preparing for roles such as Department Manager or General Manager.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed