Manager In Training

Kimpton Hotels & Restaurants-posted 4 days ago
Full-time • Entry Level
Sacramento, CA
11-50 employees
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The IHG Manager in Training (MIT) program is designed for recent college graduates to fast-track your hospitality management career. MITs will initially experience a comprehensive rotation across multiple disciplines within the hotel and/or restaurant operation, and land in a role leading and supervising a team in a set department based on the experiences available at participating properties. Successful MITs will learn and embody the IHG culture and the culture of their respective hotel brand, develop and take their leadership skills to the next level, and should complete their program ready to step into a management position at similar property. MITs who achieve this may have the opportunity to be placed into a full-time leadership role, based on availability at the completion of their 12-month program. MITs should expect to work a varied schedule to meet business needs which may include evenings, weekends and/or holidays. Program Length: 12 months (may be extended) The Experience: 3 – 4 month departmental rotation 8 – 9 months in an operations leadership role Regular community connects with MIT cohort Monthly MIT cohort seminars with key senior leaders Mentorship + networking opportunities Compensation and Benefits: Access to medical, dental and vision benefits Retirement savings plan with company matching Employee travel discounts + benefits

  • Complete structured rotations across multiple departments including front office, housekeeping, food & beverage, sales, and other operations
  • Participate in formal training sessions, workshops, and professional development activities
  • Shadow experienced managers to observe leadership techniques and decision-making processes
  • Complete any assigned projects and assessments throughout the program duration
  • Assist department managers with daily operations and special initiatives
  • Support guest services initiatives and maintain high customer satisfaction standards
  • Help implement or maintain any operational procedures and quality standards
  • Participate in staff meetings, briefings, and planning sessions
  • Gradually assume supervisory responsibilities under management guidance
  • Lead small teams or projects as assigned during the program
  • Develop conflict resolution and problem-solving skills through real-world scenarios
  • Practice coaching and mentoring techniques with team members
  • Assist with budget planning, cost control, and financial reporting activities
  • Support inventory management and procurement processes as needed
  • Participate in performance evaluation processes and staff development initiatives
  • Applicants must be a recent graduate within the last year; applicants must have earned Bachelor’s Degree or higher in Hospitality Management, Business Administration, or in a related field. A minimum cumulative GPA of 3.0 is required.
  • At least 1 -2 years of demonstrated leadership experience through applicable hospitality roles, student-led organizations, community service or a high-end customer service role.
  • Strong interpersonal and communications skills.
  • Organized; a self-starter.
  • Ability to work under pressure, meet deadlines, and function within a dynamic and challenging environment.
  • Must be technologically proficient and able to quickly adapt to various internal POS systems and other operational platforms.
  • Ability to read, write, and verbally communicate effectively and professionally with other business departments, guests, and vendors.
  • Ability to diplomatically deal with difficult situations and people, while exhibiting a consistent level of professionalism.
  • Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
  • Ability to interpret a variety of instructions furnished in written, oral, report, or schedule form.
  • Access to medical, dental and vision benefits
  • Retirement savings plan with company matching
  • Employee travel discounts + benefits
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