Manager in Training

Crunch Fitness - CR Holdings•Matthews, NC

25d

About The Position

As a Manager in Training, you will learn the fundamentals of club operations while directly driving member sales, delivering a high-energy club experience, and developing the skills needed to advance into leadership. This role requires a strong sales mindset, customer service focus, and the ability to motivate and engage both team members and members. Managers in Training are also expected to be responsible for Sunday production as part of their schedule to support the club’s busiest times and member needs.

Requirements

Desire for personal and career growth
Team-oriented and coachable mindset
Friendly and outgoing personality
Effective organizational and time-management skills
Customer-service driven
Strong professionalism, honesty, and work ethic
Willingness to go above and beyond
Goal-oriented with a competitive drive to win
Excellent communication skills

Nice To Haves

Sales experience preferred

Responsibilities

Drive membership sales by actively engaging with prospective and current members, presenting membership options, and closing sales to meet or exceed monthly goals.
Deliver excellent customer service by greeting members, responding to inquiries, and ensuring a positive experience for all club visitors.
Learn and support all aspects of daily club operations, including staff scheduling, facility cleanliness, and member engagement.
Assist in developing and coaching front-line staff to ensure team performance and adherence to Crunch standards.
Contribute to club success by supporting marketing initiatives and participating in community outreach to grow brand awareness.
Maintain professionalism, integrity, and high energy while being accountable for individual and team results.
Be responsible for Sunday production and ensure club operations run smoothly.