Manager in Training

Mike's Carwash • Cincinnati, OH

2d • $20 • Onsite

About The Position

The Manager in Training position is our entry level management position. The primary responsibility is inspiring and leading our associates to ensure that we achieve Mike's Purpose with every customer.

Requirements

• Must work all scheduled shifts.
• Must work at least five days and 40 hours each week, including every other weekend. (Unless otherwise approved)
• Have the capabilities to close at least two nights each week.
• Have the capabilities to open one morning each week. (On your own, Monday- Thursday only)
• Work five days the week leading up to Christmas.
• Ability to transfer between stores within market.
• Reasoning and Development: Ability to deal with practical problems and implement appropriate solutions.
• Mathematical Development: Ability to score an 80% on our Money Handling Skills Assessment without use of a calculator.
• Language Development: Ability to read product manuals and reports, workplace rules and procedures; using understandable English; Speak with poise and confidence and/or effectively deal with customers.

Responsibilities

• Execute the Mike's Purpose, and deliver on our Team Member Promise. This includes being a “role model” for our associates' behavior and performance.
• Customer Satisfaction. Doing what it takes for all customers to leave satisfied. This includes maintaining acceptable wash quality, staffing, and professionally handling customer complaints and damages.
• Operations Management. Assisting the General Manager in accomplishing location goals. Ensuring your location is operating up to all Mike's Carwash standards and guidelines at all times.
• Associate Development. Completing location orientation and training checklists. Ongoing coaching and training as needed, including S.O.C. completion and delivery on a weekly basis. Documenting and delivering any applicable feedback regarding performance and disciplinary items observed during your shift.
• Property and Equipment Maintenance. Assisting the General Manager in the maintenance and repairs at your location. Completing OPEX checklists thoroughly and on time. Using the fix-it- book to track any repairs you are not capable of completing. Maintaining the cleanliness of all areas of the carwash, whether they are visible to the customer or not.
• Personal Development. Participating in a structured management training program and continue learning any skill or knowledge not already mastered.
• Complying with company policies and procedures.
• Completing other duties as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 251-500 employees