Manager in Training

Benihana-posted 3 months ago
Full-time • Mid Level
Maple Grove, MN
5,001-10,000 employees
Food Services and Drinking Places
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The position is responsible for managing the daily operations of the restaurant, including the selection, development, and performance management of front of the house employees. The role oversees inventory and ordering of food and supplies, optimizes profits, and ensures that guests are satisfied with their dining experience. The manager will also be involved in various operational, financial, and employee-related tasks to maintain a high standard of service and compliance with regulations.

  • Oversees and manages all areas of the restaurant and makes final decisions on guest service issues.
  • Investigates and resolves food quality and service complaints.
  • Communicates with guests and employees to solve problems and ensures complete guest satisfaction.
  • Inspects dining room, food receiving, preparation, production, and storage areas to ensure health and safety regulations are being adhered to.
  • Supervises cleaning and maintenance of equipment and arranges for repairs, contracts, and other services.
  • Maintains appropriate restaurant image, including cleanliness, proper uniforms, and appearance standards.
  • Ensures good safety practices of employees and guests throughout the restaurant.
  • Coordinates the scheduling of departments.
  • Responsible for all data entry to ensure accuracy and timeliness.
  • Actively participates and leads store level events, initiatives, and/or marketing activities.
  • Follows all federal, state, and local laws, codes, and regulations outlined in the Employee Handbook.
  • Ensures sanitary practices for food handling and maintenance of kitchen and dining areas.
  • Ensures consistent high quality of food preparation and service.
  • Supervises inventories and estimates food and beverage costs.
  • Supervises portion control and quantities of preparation to minimize waste.
  • Estimates food needs, places orders with distributors, and schedules delivery of fresh food and supplies.
  • Ensures the receipt of all orders to verify correct quantities and pricing.
  • Reviews financial information such as sales and costs and monitors budgets.
  • Adheres to company standards and service levels to increase sales and minimize costs.
  • Responsible for ensuring that all financial and employee-related administrative duties are completed accurately and on time.
  • Provides direction to employees regarding operational and procedural issues.
  • Interviews, selects, and hires hourly employees.
  • Conducts new hire orientations and trains employees.
  • Develops employees by providing ongoing feedback and conducting performance reviews.
  • Prepares schedules and ensures that the restaurant is staffed for all shifts.
  • One to three years of management-level hospitality and/or restaurant work experience required.
  • Minimum of 6 months as a Shift Supervisor at Benihana with good performance and positive results.
  • High School Diploma or GED Equivalent preferred.
  • Proficiency in food planning and preparation, purchasing, sanitation, security, personnel management, recordkeeping, and preparation of reports.
  • Previous experience in teppanyaki-style restaurant preferred.
  • Knowledge of computers (MS Word, Excel).
  • Must possess a valid driver's license where applicable.
  • Must be eligible to work in the United States.
  • Must agree to background check.
  • ServSafe certified.
  • Alcohol service certified preferred.
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