Manager in Training - Knightdale, NC

Panera Bread • Knightdale, NC

208d

About The Position

Join Panera as a Team Lead Manager in Charge, where you can learn, laugh, and be supported while reaching your goals. This role is essential to the success of our bakery-cafe, ensuring that both customers and associates have a great experience. You will report directly to the General Manager or Operating Partner and be responsible for developing people, managing team performance, and fostering a warm, inclusive team culture.

Requirements

• At least 90 days of experience working in a Panera bakery-cafe.
• Ability to direct, motivate, coach, and train others in a fast-paced environment.
• Certification in all positions on either a service or production track: Service (Coffee, Barista, Bakery Backer, Dining Room, Cashier) or Production (Prep, Soups, Salads/Hot Entrees, Sandwiches, Consolidator).
• Commitment to food safety and health safety.
• Must be at least 18 years of age.
• AOP Approval required.
• Completion of Certified Manager Program (CMP), including ServSafe certification (or ability to pass).
• Must submit to a background check and pass requirements.

Nice To Haves

• Previous experience in a leadership role within the food service industry.
• Strong communication and interpersonal skills.

Responsibilities

• Build our culture of Warmth, Belonging, Growth, and Trust.
• Be an ambassador of our Guiding Values and Behaviors: Warmth for guests, Bold thoughts, brave actions, Own it, Win together, Inspire and celebrate, Rooted in respect.
• Ensure extraordinary guest experiences by delighting customers with quality food, service, staff, and safety measures.
• Build engaging relationships that lead to long-term, loyal customers.
• Coach and motivate your team to exceed bakery-cafe goals for sales, speed of service, order accuracy, and cafe health.
• Train your team on food safety standards and ensure they are maintained.
• Lead, manage, and develop your associates, providing ongoing training and constructive feedback.
• Keep your team energized and engaged, recognizing and celebrating individual and team achievements.

Benefits

• Competitive pay
• Eligible for quarterly increases based on performance
• Free meals on shifts
• Career growth opportunities
• Paid vacation and holidays for full-time team members
• Medical, dental, vision, life insurance, and 401(k) with match available

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Food Services and Drinking Places
• Education Level: No Education Listed