Manager in Long Beach, CA

9Round Fitness-posted 10 months ago
$18 - $30/Yr
Full-time • Manager
Long Beach, CA
1,001-5,000 employees
Amusement, Gambling, and Recreation Industries
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Under the direction of the owner, the manager is responsible for the overall operation, maintenance, and success of the gym. The manager is a leader in the industry, shows initiative, always leads by example, and eagerly embraces 9Round's vision to create the best member experience possible. This is a great position for a candidate looking to be a proponent for growing a dynamic small business backed by the world's largest kickboxing franchise.

  • Ensure personal attention is being provided by trainers during every 9Round workout with high energy and with the ability to multitask, participate as necessary.
  • Ensure trainers are explaining and demonstrating exercises in a manner that provides the best workout each and every time, while motivating members to reach their personal fitness goals, participate as necessary.
  • Sell memberships with a focus on total revenue brought in each month.
  • Achieve monthly sales goals established with owner.
  • Develop strategy for and manage 9Round Social Media Presence (Facebook, Instagram, and others) by creating content and videos that build brand loyalty and increase exposure to all potential demographics.
  • Develop and execute monthly marketing plans with owner, within a monthly budget, which may include Trade Shows, Health Fairs, Business to Business relationships, corporate partnerships.
  • Personalized and engaging lead generation/re-generation and follow up to convert prospects into members.
  • Maintain excellent customer service with current members, follow up with them to keep them engaged with our 9Round Family, and cultivate member referrals.
  • Customer service via all forms of communication: in person, phone, email, text, social media, etc.
  • Resolve past due memberships.
  • Ensure the gym is kept clean and all equipment organized and in working order at all times.
  • Ensure all Opening & Closing Procedures are completed as scheduled and outlined.
  • Develop a scheduled cleaning program and ensure team members carry out tasks in a high quality, timely manner.
  • Order inventory and supplies as needed.
  • Work closely with owner to hire, properly train, and motivate employees.
  • Drive the educational training, development, and performance review of employees in a timely manner, and help facilitate the latest knowledge in the fitness industry.
  • Conduct monthly team trainings/meetings and inform employees of all marketing promotions and new policies, and provide guidance toward achieving individual career and company goals.
  • Provide sales support and training to staff to maintain a high conversion rate.
  • Manage work schedule for all employees.
  • Mediate and resolve employee relations matters.
  • Maintain a focus on keeping expenses low, including payroll expenses, to maximize profit growth.
  • Ensure employees consistently execute the basics in punctuality, dress code compliance, friendliness and cleanliness.
  • Maintain the security and safety of the gym, members, guests, and confidential information.
  • Any and all duties required to run a successful, profitable gym that adheres to the Franchise Standards.
  • Completion of 9Round Certified Trainer Program.
  • Completion of all 9Round Corporate Training Modules.
  • Training experience for personal or group fitness.
  • Sales experience with demonstrated ability to drive sales and meet established goals.
  • Proven leadership ability in an educational, fitness or professional setting.
  • Clear and articulate communication skills.
  • Efficient time management skills.
  • Current CPR/AED certification.
  • Computer literacy.
  • Physical effort required to carry out daily duties such as lifting supplies and gym equipment potentially in excess of 50lbs.
  • Degree in related field (ex: Exercise Science, Physiology, Kinesiology, Sports Management).
  • Sales experience with demonstrated ability to drive sales and meet established goals.
  • Current national training certification.
  • Bachelor's degree.
  • 9Round Trainer Certification Program.
  • Uniform and Equipment Starter Kit.
  • Bonus opportunities.
  • Complimentary gym membership for yourself and significant other.
  • Access to 9Round Nutrition Portal.
  • Eligible for promotion to a higher-level management position.
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