Lightspeed is a leading provider of cloud-based software for dealerships and Original Equipment Manufacturers (OEMs), serving the Powersport, Marine, RV, Trailer, Outdoor Power Equipment, and Golf Cart industries. Lightspeed’s Dealer Management Solution (DMS) enables dealerships to optimize their end-to-end business operations, including sales, parts, service, rentals, accounting, and Customer Relationship Management (CRM). When implemented into their daily operations, Lightspeed helps dealers increase their profitability by selling more units, service, and parts, all while creating a more streamlined experience for customers. For nearly 40 years, Lightspeed has been empowering 4,500+ dealers across North America with the tools and technology they need to manage their dealerships. The Manager, Implementation reports to the Sr. Manager, Implementation and is responsible for leading a team of Data Extraction Specialists and Project Managers who oversee end-to-end customer onboarding and product deployment. This role ensures successful delivery of SaaS solutions through strategic planning, execution, and continuous improvement of implementation processes. The Manager plays a key role in driving customer satisfaction, retention, and operational excellence.