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The Manager, Implementation reporting to the Director, Implementation, will be responsible for the functional and strategic leadership of a team of Implementation Managers. This role will cross lines of business supporting our direct, resold, and payer customers. You play a key role in creating the best first impressions for our customers and setting them up for ongoing success. This role has continuous opportunities to work cross-functionally with other leaders and provide delightful customer solutions. The ideal candidate thrives in a fast-paced environment making key strategic decisions while also not being afraid to roll up their sleeves and dive into the details.