Implementation Consulting at Klaviyo sits at the heart of our customers' success. As the first partner our customers engage after signing, our team ensures every Klaviyo implementation is fast, high-impact, and designed for long-term success. As a Manager, Implementation Consulting, you'll lead a team of Implementation Consultants who guide our largest new customers through complex, enterprise-grade implementations. You'll be responsible for ensuring your team delivers exceptional project execution, drives early customer value, and builds the foundations for growth and retention. This is a pivotal leadership role that combines operational excellence, customer advocacy, and enterprise-level consulting experience. You'll coach and develop a high-performing global team, collaborate cross-functionally with Sales, Solutions Architecture, Deliverability, and Customer Success, and help shape how Klaviyo scales Professional Services globally.