Manager, IKC Clinical Programs

DaVita Kidney Care

2d • $78,000 - $119,000 • Hybrid

About The Position

DaVita Integrated Kidney Care (DaVita IKC) is the integrated care division of DaVita Inc., working on DaVita’s vision to provide integrated care to all ESRD patients, who are some of the most medically complex and vulnerable patient populations in the US. Our more than 600 dedicated nurses, care coordinators, nurse practitioners (NPs), and business professionals manage care for more than 20,000 patients with late-stage chronic kidney disease (CKD) and end-stage renal disease (ESRD) across the US each month. We’ve proven that our integrated care model achieves the triple aim of improved patient quality of life, better outcomes, and lower total cost of care. What sets DaVita IKC apart is that we not only provide great care management, but we also start with our heart with our patients and each other. We focus on creating both a great experience for our patients and a special place to work for our teammates. We’re on a mission to revolutionize kidney care, with a vision of making integrated care the standard of care for all renal patients. To help us achieve our vision, we’re investing extensively in developing both our model of care and our team. When you join DaVita IKC, you're joining a compassionate team committed to quality patient care. Through our commitment to training, growth, and quality, we consistently achieve superior clinical outcomes while giving teammates the opportunity to excel in an award-winning environment that enables them to thrive both professionally and personally. The Manager, IKC Clinical Programs, will be responsible for developing and maintaining new programs and processes to enhance DaVita IKC’s Annual Health Evaluation Program. This team is responsible for shaping and executing near-term strategies that support a large, enterprise-wide care program. They design and launch new tools, insights, and capabilities that help frontline care and operations teams deliver results. Their work spans process improvement, data and reporting solutions, and partnerships with internal and external stakeholders to enhance how care teams operate day to day. The team supports a broad range of operational and clinical partners and works in a highly collaborative, project-based environment. The manager role leads a small team of analysts, focusing on talent development, performance, and building a strong team culture while ensuring high-quality insights and execution.

Requirements

• Bachelor’s degree required
• 4+ years of experience in process engineering, management consulting, or a similar field
• Experience developing and managing direct reports
• Highly collaborative with the ability to impact change
• Excellent verbal and written communication skills

Nice To Haves

• Demonstrated ability to recognize, prioritize, and evaluate workload and specific growth opportunities
• Possesses the ability to balance strategic vision and execution capabilities to deliver results
• Proficiency in PowerPoint and Excel
• Comfort with ambiguity
• Outstanding conceptual, analytical, and strategic skills; strong business and financial acumen with a sense of shareholder responsibility
• Possesses the ability to balance strategic vision and execution capabilities to deliver results
• Strong executive communication skills
• Ability to effectively handle and drive multiple projects with multiple teams
• Willingness to understand the complexity of healthcare markets

Responsibilities

• Facilitate the creation and implementation of new processes to support the comprehensive health evaluation
• Ideate, build, and scale new operational processes to enable improved clinical care for our patients, including developing pilots and proofs of concept for new telehealth initiatives
• Leverage a hypotheses-based approach to identify, validate, and quantify opportunities to improve outreach, scheduling, and visit workflows; support with analysis as necessary
• Support executive, management, and front-line initiatives, performance reporting, and communication.
• Prepare timely and accurate monthly and annual reporting as required to support regular operating reviews
• Collaborate with clinical, financial, legal, compliance, and risk teams to enable rollout of new programs
• Communicate clearly and effectively with a variety of clinical and business stakeholders through written and verbal communication
• Other duties as assigned

Benefits

• More than just pay, our DaVita Rewards package connects teammates to what matters most.
• Teammates are eligible to begin receiving benefits on the first day of the month following or coinciding with one month of continuous employment.
• Below are some of our benefit offerings.
• Comprehensive benefits: Medical, dental, vision, 401(k) match, paid time off, PTO cash out
• Support for you and your family: Family resources, EAP counseling sessions, access Headspace®, backup child and elder care, maternity/paternity leave and more
• Professional development programs: DaVita offers a variety of programs to help strong performers grow within their career and also offers on-demand virtual leadership and development courses through DaVita’s online training platform Star Learning.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Number of Employees: 5,001-10,000 employees