Manager II, Steel Site

HarbisonWalker International•Pittsburgh, PA

10d•Onsite

About The Position

At HWI, the Steel Site Manager is critical for our success. This position will have full responsibility for the operation and providing on-site presence to our customers. We are seeking a person with strong communication skills and a proven track record of customer satisfaction to steer the future of the refractory industry.

Requirements

Requires 3 to 5 years experience in a mini-mill steelmaking environment and/or 3 to 5 years experience in a refractory analysis and troubleshooting.
Requires B.S. degree in Engineering, Industrial Technology or related fields, or equivalent practical field experience
Requires general knowledge of refractories project management, steelmaking or refractory installation experience
A high level of expertise in refractory applications in a mini-mill environment particularly relating to ladles and furnaces.
Proficiency with MS Excel and MS Word
Understanding of the steelmaking process.

Responsibilities

Participate with customer managers to steer future refractory and operating practice
Manage interaction of our technical resources with customer technical team.
Manage site overhead and expenses in accordance with budget.
Establish and maintain positive customer impression of our products and company.
Collect operational data for analysis to determine correct refractory qualities.
Provide customer with refractory expertise.
Prevent untimely removal of installed refractory materials
Provide internal and external monthly reports on activities and occurrences at site.
Provide external monthly reports on refractory consumption and cost.
Ensure operation and maintenance of on-site machinery.
Manage inventory to ensure sufficient supply in a timely fashion.
Manage personnel to ensure timely installation of refractories.
Support installation of refractories