About The Position

Samsara is seeking a highly motivated people manager for our Operations Program Manager (OPM) team with a strong background in New Product Introduction (NPI) within the hardware manufacturing space. In this critical role, you will be managing a team of OPMs to ensure the successful operational launch of our cutting-edge products, from development through mass production and sustained volume. You will orchestrate complex cross-functional efforts, manage risks, and drive decisions that impact product cost, quality, and time to market. This is a remote position based in the US. This position requires travel up to 20% of the time. You should apply if: You want to impact the industries that run our world: Your efforts will result in real-world impact—helping to keep the lights on, get food into grocery stores, reduce emissions, and most importantly, ensure workers return home safely. You are the architect of your own career: If you put in the work, this role won’t be your last at Samsara. We set up our employees for success and have built a culture that encourages rapid career development, countless opportunities to experiment and master your craft in a hyper growth environment. You’re energized by our opportunity: The vision we have to digitize large sectors of the global economy requires your full focus and best efforts to bring forth creative, ambitious ideas for our customers. You want to be with the best: At Samsara, we win together, celebrate together and support each other. You will be surrounded by a high-calibre team that will encourage you to do your best.

Requirements

  • Bachelor's degree in Engineering (Mechanical, Electrical, Industrial, or Manufacturing preferred), Supply Chain Management, or a related technical field. A master's degree (MBA or MS) is a plus.
  • 7+ years of progressive experience in Operations Program Management, NPI, or related roles within a hardware manufacturing environment.
  • Minimum 3 years managing a team of at least 4 individuals.
  • Proven track record of successfully launching multiple complex hardware products from concept to high-volume production and strong understanding of hardware development lifecycles and manufacturing processes.
  • Expert-level proficiency in program/project management methodologies and tools (e.g., Confluence/JIRA). PMP certification is a plus.
  • Exceptional leadership, communication, and interpersonal skills with the ability to influence and align diverse cross-functional teams.
  • Highly analytical with a strong ability to identify problems, analyze data, and develop effective solutions in a fast-paced, ambiguous environment.
  • Experience working with global manufacturing partners and supply chains. Willingness to travel internationally as required (up to 20%).
  • Meticulous attention to detail and a commitment to operational excellence.

Nice To Haves

  • Familiarity with PLM (Product Lifecycle Management) systems.
  • Experience in dash camera, gateway, or telematics products is a plus.

Responsibilities

  • Lead a global Operations Program Management team based in North America and Asia to develop and launch new hardware products.
  • Own end-to-end operational execution of hardware product manufacturing from concept through mass production and sustained volume.
  • Serve as the primary operations liaison, aligning and communicating across Engineering, Product, Supply Chain, Manufacturing, and other cross-functional teams.
  • Develop comprehensive program plans, manage schedules, budgets, and proactively mitigate risks to ensure on-time and on-cost delivery.
  • Define and execute manufacturing strategies, collaborating with internal teams and external partners for factory readiness, capacity, and process development.
  • Drive cost reduction initiatives and ensure robust quality standards are met throughout the product lifecycle.
  • Champion, role model, and embed Samsara’s cultural principles (Focus on Customer Success, Build for the Long Term, Adopt a Growth Mindset, Be Inclusive, Win as a Team) as we scale globally and across new offices

Benefits

  • Full time employees receive a competitive total compensation package along with employee-led remote and flexible working, health benefits, and much, much more.
  • Take a look at our Benefits site to learn more.
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