We are seeking an Identity and Access Management (IAM) Manager responsible for overseeing the daily operations of our IAM team, including assisting with team workload management, timely escalation handling, and day-to-day people management. The IAM team at OCC utilizes SailPoint IIQ, Duo MFA, Entra ID/SSO and Ping's ForgeRock Identity Governance suite. The IAM manager will help ensure the IAM support team maintains a strong end-user centric approach to supporting these tools while coordinating with the IAM Director and engineering team on enhancements and process improvements. The position will include hands-on support of our IAM tools and technology. Along with day-to-day team management, the IAM manager will have an active role evaluating and supplementing our regulatory compliance readiness, assisting with the evaluation of control execution, control testing, finding remediation, process efficiency, and evidence gathering for internal and external auditors. The ideal candidate will serve as the critical link between strategic leadership and daily execution, managing team workloads and prioritizing IAM product enhancements to align with business objectives. This is a "people-manager" position with between 3 to 5 direct reports at any given time. Our team has an established culture of high performance through self-sufficiency and individual empowerment. The IAM Manager's leadership style should support this culture by balancing hands-on engagement with trust in the team's expertise and experience.