Manager, Identity & Access Management

Royal Caribbean Cruises Ltd • Miami, FL

106d

About The Position

Join our exciting team at Royal Caribbean Group as a full-time Manager, Identity & Access Management. This position is based in Miami, Florida, and reports to the Director of Identity & Access Management. We are looking for a highly skilled IAM Manager to lead our workforce identity program in a large-scale enterprise environment, combining technical depth in IAM implementation with strong leadership and managerial expertise. The IAM Manager will oversee a team responsible for ensuring compliance, automating provisioning processes, and driving innovation in identity services through advanced technologies, including AI-powered capabilities.

Requirements

• 10+ years of progressive experience in Identity & Access Management, including deep implementation expertise across large enterprise environments.
• 5+ years of experience managing IAM teams, including engineers and administrators.
• Proven expertise with workforce IAM platforms and tools (e.g., Microsoft Entra ID/Azure AD, SailPoint IdentityNow/IdentityIQ, Okta, Ping Identity, or equivalent).
• Strong technical knowledge of provisioning, RBAC/ABAC, SSO, MFA, directory services, and federation protocols (OIDC, SAML, SCIM, OAuth2).
• Demonstrated experience designing and implementing automation workflows for identity lifecycle management.
• Familiarity with SOX controls, audit frameworks, and compliance-driven IAM practices.
• Experience leveraging AI/ML capabilities for fraud detection, access risk analysis, and identity intelligence is highly desirable.
• Excellent leadership, communication, and stakeholder management skills.
• Bachelor’s degree in Computer Science, Information Systems, Cybersecurity, or equivalent experience.

Nice To Haves

• Hands-on experience with IAM scripting and automation (PowerShell, Python, APIs).
• Knowledge of cloud identity architectures and hybrid environments.
• Familiarity with privileged access management (PAM) and integration with IAM solutions.
• Strong understanding of Zero Trust principles and their application in workforce IAM.

Responsibilities

• Lead and mentor a team of IAM engineers and administrators to deliver secure, scalable, and resilient identity services for the workforce.
• Own and drive the implementation, optimization, and automation of identity lifecycle processes, including provisioning, de-provisioning, role management, and access reviews.
• Ensure ongoing SOX compliance and alignment with regulatory requirements and corporate security policies.
• Partner with audit, compliance, and business stakeholders to ensure access policies are enforced, monitored, and auditable.
• Define and execute a strategy for modernizing IAM capabilities, with a strong focus on automation, self-service, and AI-driven solutions.
• Manage the design, deployment, and operation of the technical IAM platforms to ensure observability, reliability, and efficiency.
• Oversee the integration of IAM with HR systems, directories, and enterprise applications to support seamless workforce identity flows.
• Develop and maintain metrics and reporting to track compliance, efficiency, and operational health of IAM services.
• Serve as a subject matter expert on IAM technologies, advising leadership on emerging trends, security threats, and innovative solutions.
• Collaborate across IT, Security, and business teams to improve user experience while maintaining strong security controls.

Benefits

• Competitive compensation and benefits package.
• Excellent career development opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: Bachelor's degree
• Number of Employees: 5,001-10,000 employees