Manager - IDCS Quality Control

SHI International Corp.•Piscataway, NJ

38d•Onsite

About The Position

The IDCS Quality Control Manager is expected to oversee a team of Quality Control technicians. The IDCS Quality Control Manager will manage all facets of the quality control process, including management of the QC Technicians, production schedules, targeted ship deliveries and ownership of SHI and customer quality expectations. The IDCS Quality Control Manager will report to the Sr. Manager – IDCS Quality Control. This position is required to report to the SHI 400 Ridge Road, Piscataway NJ office as determined by SHI management.

Requirements

5+ years experience in a quality control or quality assurance role required
3+ years Leadership Experience, including managing a team of resources
Familiarity with Quality Management Systems (QMS), Lean manufacturing, Six Sigma, or other continuous improvement methodologies
May need to work extended hours to meet deliverables
Oversee and direct integration projects to completion. - Expert
Examine, clean, transform, and model data to discover useful information for integration. - Expert
Simplify and effectively communicate complex integration challenges to stakeholders - Expert
Adaptability: Can lead others through change, help teams adapt to new directions, and create a culture open to change.
Analytical Thinking: Can use advanced analytical techniques to solve complex problems, draw insights, and communicate the solutions effectively.
Business Acumen: Can develop and execute business plans to drive growth and profitability.
Change Management: Can manage major changes in organizational processes or policies, can facilitate change management processes among others, can mentor others in effective change management, and can adapt change management style based on the situation and the organization’s needs.
Collaboration: Can take ownership of team initiatives, foster a collaborative environment, and ensure that all team members feel valued and heard.
Communication: Can effectively communicate complex ideas and information to diverse audiences, facilitate effective communication between others, and mentor others in effective communication.
Leadership: Guide: Can take ownership of complex team initiatives, collaborate with others in decision-making processes, and drive team performance.
Problem-Solving: Can proactively identify and take ownership of complex problem-solving initiatives, initiate preventative measures, collaborate with others to find solutions, and drive successful outcomes.
Strategic Implementation: Can take ownership of complex strategic initiatives, coordinate cross-functional teams, and ensure successful implementation and outcome.
Technical Expertise: Can demonstrate a high level of technical expertise in a specified area and can serve as a resource for others.

Responsibilities

Develop and implement quality control policies, procedures, and standards for integration services.
Lead and manage the Quality Control Technicians, including hiring, training, and performance evaluations.
Relay the quality control expectations to all members of IDCS.
Conduct training sessions with IDCS production teams to improve best practices and Customer Standards.
Ensure the Quality Control team performs complete validations in compliance with internal (IDCS) and external (customer and regulatory) standards.
Perform inspections of racks and device separates, including physical, photo, and logical validations (including IPQC and PPQC).
Manage risk by identifying potential quality issues and implementing mitigation strategies.
Attend internal (IDCS and SHI Sales) and external (Customer) touchpoint meetings to review/report current status, address any obstacles, and provide guidance on quality measures.
Drive continuous improvement initiatives in testing tools, automation, and processes.
Manage and communicate the daily priorities for the Quality Control Technicians.
Conduct annual performance reviews of direct reports.
Manage team’s attendance.