Manager I

Ocean Network Express • Richmond, VA

85d

About The Position

The Vessel Operations Administration & Regional DG Manager is responsible for managing regional vessel operations support functions, including vessel environmental programs, performance incentive programs, port and terminal services invoice review, and third-party cost recovery. This role also acts as the Regional DG Coordinator, serving as the primary point of contact within the North American region for Dangerous Goods regulation, overseeing changes to IMO and regional requirements and ensuring compliance.

Requirements

• 5+ years of management experience.
• 10+ years of industry-related experience.
• Bachelor's Degree preferred.
• Project management skills to proactively drive continuous improvement.
• Takes full ownership of tasks, projects, and decisions, and operates effectively both autonomously and as part of a team.
• Strong analytical ability, acts objectively, and plans for long-term implications.
• Ability to manage DG Compliance Policy and Standards.
• Sound decision-making and problem-solving skills.
• Ability to confidently and clearly communicate and educate.
• Ability to collaborate effectively.
• Proactively pursues continuous improvement.
• Staff development skills.
• Ability to understand contracts and associated language.
• General knowledge of Federal, State and Local regulations regarding the industry or ability to quickly learn and understand.
• Advanced knowledge of IMDG Code, 49 CFR and TDG.
• Experience working with Railroads, Truckers, and Ports on DG Compliance Requirements.
• Proficient use of Google products for analytics and report writing.
• Maintains composure and makes well-reasoned decisions in high-pressure environments, while effectively responding to and managing change.

Responsibilities

• Provides comprehensive administrative support for a range of marine programs, including marine safety, regulatory compliance, and specific environmental initiatives.
• Drives continuous improvement in cost recovery processes for vessel operations to ensure maximum efficiency and effectiveness.
• Leads and develops efficient strategy and tools for Environmental Reporting (CARB, AMP, Terminal Electricity Usage).
• Administers all North America Marine Incentive programs.
• Provides Invoice/Service verification for Vessel Operations team including oversight of various regional activities including Panama Canal Fee administration.
• Oversees SDR recovery processes and maintains reporting of all activities.
• Represents the Marine team for systems development efforts as project manager and subject matter expert.
• Coordinates closely with Port Operations Support, Marine Procurement and Strategic Planning to develop advanced solutions to increase productivity and simplify cost identification, avoidance and recovery from Partners, Owners, Terminals and Customers.
• Provides expert guidance and appropriate advice on generic Dangerous Goods (DG) inquiries to internal teams, ensuring all operations meet or exceed regulatory requirements (IMDG, 49 CFR, etc.) and industry best practices.
• Provides guidance to Local Sales/Booking Office on DG Declaration (DGD) matters as per IMDG Code, US 49CFR and Canadian TDG when non-compliance is identified.
• Ensures compliance with all international and North American Dangerous Goods (DG) regulations through continuous monitoring and reporting.
• Conveys ONE/Partner Policy update and new instructions from GCAA DG to all Local Sales/Booking Offices within the region and proactively monitor their compliance.
• Monitors and stays informed of the latest DG regulations at each port/terminal and promptly reports any updates to GCAA DG/GDG Mumbai/Other DG Coordinators.
• Works closely with cross-functional teams and leadership to ensure the effective development and implementation of Dangerous Goods (DG) policies.
• Leads and mentors a team responsible for the execution of Dangerous Goods (DG) and other compliance-related programs.
• In the event of a DG-related incident, takes leadership role in response support (obtaining and distributing appropriate documentation, companywide notifications, etc.).
• Investigates DG non-compliance matters, takes action towards resolution and properly documents all cases in a NCR (Non-conformity Report).
• Notifies proper departments of potential for Compensation for Breach of Agreement (CBR).
• Ensures the effective completion of DG E-learning courses for onshore personnel by actively promoting knowledge acquisition, monitoring progress, and coordinating course assignments in collaboration with regional HR teams.

What This Job Offers

• Career Level: Mid Level
• Education Level: Bachelor's degree
• Number of Employees: 5,001-10,000 employees