Manager I, Transportation

Chick-fil-A Supply • Aurora, CO

73d • $140,000 - $150,000

About The Position

The Transportation Operations Manager will lead the execution of safe, effective, and efficient outbound transportation at the new Chick-fil-A Supply Distribution Center (DC) in Denver, Colorado. The Transportation Operations Manager will have the opportunity to guide nightly operations, refine and improve outbound transportation procedures, and lead supervisors and drivers. Most importantly, this person will lead in a way that supports Chick-fil-A's vision and strategy while embodying the corporate purpose. This position requires a leader who can call upon a diverse range of skills and experiences to support transportation operations. The role is highly interdependent with the other divisions of the distribution center and Chick-fil-A Supply Services, requiring the Transportation Operations Manager to foster relationships with a wide range of people to execute their responsibilities. This calls for a dynamic leader who has a heart for service and compassion coupled with a mind for effectively supporting the management of the business. Furthermore, this role will be uniquely challenged with their participation in the stand up of a brand-new DC and the testing and refinement of a new facility implementation playbook to assist in the stand up of future facilities.

Requirements

• 7+ years of experience in outbound distribution operations, transportation, food distribution, and/or private fleet responsibility.
• Strong aptitude to think critically, solve problems, drive improvements, and motivate Team Members in a professional and respectful manner.
• Demonstrated functional knowledge and expertise in distribution, including outbound transportation procedures and regulations, routing, transportation equipment, and performance metrics.
• Working knowledge of innovations in outbound transportation and equipment.
• Knowledge of and ability to ensure compliance with general safety standards, quality specifications, and governmental requirements.
• Ability to work a swing shift and be present to lead your team at night on the majority of working days.
• Exceptional organization, attention to detail, and communication skills.
• Strong ability to negotiate and resolve conflict by navigating confrontational situations to ensure all parties are treated with honor, dignity, and respect.
• Proficient in Microsoft Word, Excel, Outlook, and Access; experience with ERP, WMS, and TMS solutions.

Nice To Haves

• 10+ years of leadership experience in a distribution or manufacturing with outbound transportation, food distribution, and private fleet responsibility.
• Experience with private fleet operations.
• Experience in a start-up environment.
• Demonstrated success in operations and people leadership.

Responsibilities

• Lead a team of supervisors, drivers, and navigators to ensure the on-time, safe and affordable delivery of product to Restaurants.
• Instill a culture of safety, engagement and positivity that reflects Chick-fil-A Supply values and serves Restaurant Operators.
• Create an environment full of care, safety, and excellence, an environment where overnight delivery drivers do their best work.
• Design effective communication strategies to reach drivers daily.
• Lead daily scheduling for outbound transportation operations.
• Work with the safety leader to ensure compliance of outbound transportation with federal, state, and local government regulations.
• Support regulatory and internal audits of operations.
• Evaluate operational results and communicate those results to senior Transportation and DC leadership.
• Coordinate and communicate outbound transportation equipment needs to local vehicle maintenance teams.
• Deliver industry-leading on-time delivery and customer satisfaction rates.
• Balance the needs of the Operator with the capabilities of the operation.
• Support Chick-fil-A vision and strategy.
• Utilize and manage TMS, Telematics & proprietary Delivery Applications.
• Complete other activities as deemed valuable by management.

Benefits

• Free meals, snacks, and drinks as part of your workday.
• Accrue up to 3 weeks of PTO your first year with immediate access to 40 hours upon hire.
• 16 hours of wellness time per year.
• 7 holidays per year and 1 floating holiday.
• 4 weeks for New Parent Bonding Leave, plus Short-Term Disability benefits (if applicable).
• A variety of health insurance options for medical, dental and vision, including a no premium health insurance option for individuals and families.
• 401(k) with 5% match for eligible employees.
• $45,000 lifetime maximum benefit for continued education of eligible Team Members.
• Additional benefits to help you thrive in all areas of life, including emotional, social, physical, financial, and spiritual.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED
• Number of Employees: 101-250 employees